What is the role of a Territory Manager at Richland Glass Company?

The Territory Manager position at Richland Glass Company is a Full-time or part-time position opportunity in the relevant field.

Where is this Territory Manager job located?

Vineland, New Jersey, 08362, United States

What type of employment is offered for this Territory Manager role?

Full-time or part-time position

What industry does this Territory Manager position belong to?

This role spans multiple industries.

What is the expected salary for this Territory Manager job?

Compensation will be discussed during the hiring process.

How can I apply for the Territory Manager position at Richland Glass Company?

You can apply directly through the application link provided.

Territory Manager at Richland Glass Company

Job Title: Territory Manager

Functional Group: Sales

Department: 1100 – Office Sales

Direct report: Chief Revenue Officer

Indirect Report: General Manager

FLSA Status: Salary Exempt

Travel Required: Up to 25%

Revision Level: 2

Revision Date: 01/28/26

Our Vision:

To build the most sought out technical partner in advanced materials for the design and development of mission-critical solution that advance the frontiers of human health, mobility, connectivity, and security.

Our Mission:

To listen, consult, engineer, and solve our partners’ most demanding mission-critical applications, while bettering the livelihood of our professionals and community.

Role:
The Territory Manager is a forward-facing, revenue generating role responsible for owning and growing a defined area, comprised of existing customers and future opportunities, through direct customer engagement, expansion of existing accounts, and acquisitions of new accounts. This position serves as the primary commercial representative within the territory and is accountable for the strengthening of customer relationships, driving profitable growth, and increasing market penetration within our core markets of life sciences, aerospace, defense, and semiconductors along with strategic industrial applications.

Unlike traditional key account roles, the Territory Manager balances deep relationship management across multiple levels with active prospecting, regularly traveling to customer sites to identify opportunities, resolve issues, and position the company as a trusted technical partner. The territory portfolio will include a blend of established customers, growth accounts, and targeted prospects that align with strategic objectives.

Essential Job Functions & Key Responsibilities:

Territory Ownership and Customer Engagement: Serve as the primary point of contact for a designated portfolio of key accounts. Ensure a deep understanding of each client’s needs, goals, and challenges through active dialogue, research, and developed relationships. This includes being the face of the company and voice of the customer by visiting key accounts at regular intervals.
Revenue Management: Maintain and grow annual recurring revenue, develop and expand new revenue opportunities, and increase overall profitability within the key accounts. Build and maintain a healthy sales pipeline aligned with growth objectives.
Client Relationship/Retention: Drive account satisfaction and retention by delivering measurable value, anticipating customer needs, and delivering results. Cultivate multi-level relationships throughout the client's organization (from operators to executives) to build influence and uncover pathways to growth.
Strategic Planning: Develop and execute account plans that support the organization's overall goals, including upsell/cross-sell opportunities, mitigation of churn risk, and account health.
Collaboration: Work cross-functionally between all departments and leadership teams to deliver tailored solutions for optimal outcomes.
Reporting and Forecasting: Track account performance metrics, revenue targets, and pipeline activity. Provide regular updates, as required or deemed necessary, to leadership on account status and opportunities.
Contract Management: Lead renewal discussions, negotiate terms, and ensure timely closure of contracts with favorable terms for both the client and Richland Glass. Where contracts do not currently exist, implement them as soon as possible.
Distribution Network: Routinely monitor and review domestic and international distribution networks to identify and mitigate sub-distribution networks, establishing direct relationships with distributors to control prices and improve margins.

Abilities Needed:

Exceptional time management and organizational skills to balance multiple priorities effectively.
Strong interpersonal and communication skills to work collaboratively with internal and external customers.
Advanced reasoning and problem-solving capabilities to deliver on customer’s needs.
Proficiency in manufacturing software systems and Microsoft Office Suite.
Acute attention to detail with a focus on quality and operational excellence.
Ability to perform in an office/manufacturing setting and complete repetitive tasks, such as sitting, standing, walking, typing, filing, and telecommunications.
Travel up to 25% of the time to key accounts in Mid Atlantic, New England, Mid-West, and Central territories. Key accounts will require multiple site visits per year.

Qualifications and Experience Required:

Minimum 3-5 years of outside/key account/territory sales experience, preferably in manufacturing, industrial, or technical environments.
A proven track record of growth and being the face of the company through regular customer visits.
Experience serving as a primary customer contact through regular on-site customer visits.

Education:

Associate degree in a related field is preferred.

Location:

Located in Vineland, NJ (On-site)

Disclaimer

This description is intended to describe the essential job functions and additional responsibilities required for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

Received – Print Name: _______________________ Date: ___________

Signature: ______________________________

Territory Manager at Richland Glass Company – Vineland, New Jersey

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