Pet Adoption Specialist at SUITEMATE STAFFING SOLUTIONS INC – Dallas, Texas

Salary: $19/hr
Weekly Pay w/ Benefits Offered
Shift Available : Thursday–Monday

• Thursday, Friday & Monday: 10:00 AM – 7:30 PM
• Saturday & Sunday: 10:00 AM – 7:00 PM

The Adoption Counselor will serve as the first point of contact for prospective adopters, guiding them through the adoption process and ensuring a positive, welcoming experience. This role combines strong customer service skills, administrative abilities, and a genuine passion for helping pets find their forever homes.

Essential Duties & Responsibilities :

• Greet and assist prospective adopters in person, over the phone, and via email.
• Match animals with potential adopters based on compatibility, lifestyle, and needs.
• Provide information about the adoption process, pet care, and organization policies.
• Process adoption applications and complete required documentation accurately.
• Maintain and update adoption records in our computer system.
• Collaborate with the adoption team to meet and exceed placement goals.
• Support special adoption events and community outreach initiatives as needed.

Minimum Qualifications :

• Strong customer service and communication skills.
• Basic administrative and computer skills, including data entry and email.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Compassion for animals and a desire to help them find loving homes.
• Ability to work weekends or evenings as needed.
• Previous experience in animal welfare, sales, or customer service preferred but not required