CIO - Dedicated at NWN – Providence, Rhode Island

CIO - Dedicated

US-RI-Providence

Job ID: 2026-7271
Type: Regular Part-Time
# of Openings: 1
Category: CUSTOMER SUCCESS
CFS - Rhode Island

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Chief Information Officer (CIO) provides vision and leadership for campus-wide technology efforts including formatting, evaluating, and implementing technology policies, procedures and initiatives to improve the quality and effectiveness of the academic and business operations of Children's Friend and Service. Specific areas of responsibility include: Information Technology and Management Information Systems. The Chief Information Officer serves as a member of the President's Leadership Board.

• Provide leadership in instructional technology and technology infrastructure for CFS.
• Participate as a member of the Leadership Board for overall planning and direction of CFS’ functions and services, advising the President on technology resources, priorities, and program opportunities.
• Coordinate the development, refinement, and execution of CFS’ strategic plan concerning instructional technology.
• Collaborate with CFS administration and school site staff to make informed decisions and implement IT services and programs.
• Lead initiatives supporting technology adoption and implementation across all CFS functions and operations, including teaching and learning enhancements promoting 21st-century skills.
• Create and support cross-functional teams for needs assessment, decision making, technology support, professional development, and other aspects of the CFS technology department.
• Manage and direct staff to support technology applications that help meet the goals of the strategic plan.
• Supervise and/or coordinate the skill development of all employees in technology operation, building awareness of available resources and the role of technology in instruction.
• Develop and coordinate a range of technology-based resources, maximizing their availability and use.
• Prepare annual department budget, analyze and review budgetary data, identify long-term IT needs, develop implementation plans, and monitor and authorize expenditures according to CFS guidelines.

Qualifications

• Preferably holds a Master’s degree in Computer Science, MIS, Education, Educational Administration, or a closely related field.
• High School Diploma or equivalent required.
• 4-6 years A minimum of five years of relevant professional experience in management within an educational technology-related field is required.
• Demonstrated written and verbal communication skills, as well as speaking and presentation skills, are essential.
• Working knowledge of Microsoft Office products.

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans