Community Mental Health Worker at County of Shasta – Redding, California

Salary: $38,568.00 - $49,236.00 Annually
Job Type: Full-Time Regular
Department: Health & Human Services Agency - Behavioral Health & Social Services
Opening Date: 04/23/2026
Closing Date: 05/08/26
Location: 96001, CA
Job Number: 419_HHSA_BHSS_042326

Description:

THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH

ORAL EXAM IS TENTATIVELY SCHEDULED FOR MAY 2026

SEE SPECIAL REQUIREMENTS SECTION REGARDING

POSSESSION OF A VALID DRIVER’S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: MAY 08, 2026, AT 12:00 PM

SALARY INFORMATION

$3,214 - $4,103 APPROXIMATE MONTHLY* / $18.54 - $23.67 APPROXIMATE HOURLY*

This position is in the United Public Employees of California – General Unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Behavioral Health & Social Services Branch is dedicated to improving the well-being of our community through comprehensive mental health services and essential social services to adults, children, and families. By integrating both behavioral health and social support services, we strive to build a healthier community by ensuring individuals have the resources they need to achieve stability and wholeness.

Children’s Services encompass the services that help ensure children’s mental and physical well-being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on services to support people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis line, social rehabilitation residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.

ABOUT THE POSITION

Under supervision and in cooperation with Mental Health and Substance Abuse professionals and paraprofessionals, to learn to perform a variety of paraprofessional Mental Health and Substance Abuse services in the community or clinic setting, and to perform related work as required. This opening is in the Behavioral Health and Social Services Branch of the Health and Human Services Agency (HHSA) and serves the CalWORKs Behavioral Health Team (BHT) and at times the Women’s Recovery & Resiliency Services program (Drug and Alcohol Treatment). This position requires working level knowledge of Microsoft Office. As a Community Mental Health Worker, you will be working front reception, scheduling clients, screening intakes, maintain medical records, preform community outreach/presentations and provide transportation, and childcare cooperative services in addition to other support tasks.

DISTINGUISHING CHARACTERISTICS

The Community Mental Health Worker is a paraprofessional class and is distinguished from licensed and case management personnel in that the Community Mental Health Worker does not assume primary responsibility for mental health or substance abuse clients. The Community Mental Health Worker performs a variety of less complex functions in the mental health department which do not require the skill and training of a mental health professional or case manager.

IDEAL CANDIDATE

The ideal candidate will have knowledge and experience with clerical duties including using Word, Excel, database entry, scheduling software, and management of spreadsheets. Ability to collaborate with county and community partners. The ideal candidate understands that most of the duties are clerical and supportive in nature, however, has the ability to assist clients in crisis. Experience working with individuals with mental health issues, domestic violence, homelessness, and/or alcohol and drug addiction. Experience working with alcohol and drug addicted pregnant women and women with children, especially those involved with child protective services, probation, mental health, and/or domestic violence services is a plus. Experience driving a 10-person passenger van and working with children are a plus as both driving and working in the childcare co-operative are parts of this position. They must have an understanding of confidentiality issues, teamwork, crisis counseling, and dual disorders, and demonstrate effective communication skills. In addition, the ideal candidate will have experience presenting program orientations and/or community outreach materials, conducting urine drug testing, conducting intake screening sessions and participating in chart reviews. Possessing an understanding of HIPAA, Drug Medi-Cal, Title 22, electronic medical records, billing and purchasing protocols is also considered ideal. The ideal candidate would also have experience with mental health issues and be comfortable working with the homeless individual.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:

Mental Health Clinic Assignment: Confers with inpatient and/or outpatient professional staff to evaluate needs and problems of clients; assist in scheduling routine and emergency appointments; performs crisis counseling on a regular basis; observes clients in individual and group settings to obtain information regarding basic mental health problems and related needs; records basic personal history and information; reviews referrals from other agencies in order to determine appropriate service; makes referrals and provides information to other mental health agencies. Schools and the courts: provides related assistance to case manager and professional staff; participates in in-service training activities.

Mental Health Community Assignment: Transports or arranges transportation for various purposes such as to and from doctors and mental health appointments; shopping; assists clients to develop skills to enable them to transition into independent living environment; assist clients in learning to use social support programs and resources outside of the mental health system; under the direction of a case manager, makes home visits to monitor the level of client functioning; works as member of a treatment team to allow clients to live in the least restrictive setting; maintains records of work performed and prepares written reports; participates in in-service training activities.

Substance Abuse Program Assignments: Assists in initial intakes (processing of paperwork), in scheduling appointments, may observe clients in individual and group settings or consult with other staff in the program to obtain information regarding substance abuse problems and related needs, makes referrals, provides information to other mental health or substance abuse agencies, participates in group case consultations, individual supervision and in-service training activities. Supports the transportation and childcare for the perinatal women in treatment to remove the barriers to women participating in treatment services.

QUALIFICATIONS

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: Basic interviewing and counseling techniques; and general medical and psychological terminology.

Ability to: Learn to understand and work effectively with mentally ill and substance abuse clients; learn to work with mental health professional, case managers, social service agencies and other staff; maintain confidentiality of information about clients; effectively handle patients in crisis situations; read and understand mental health charts; communicate rules and objective to clients; keep simple records and prepare written reports.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

EITHER

Completion of fifteen (15) semester or twenty-two (22) quarter units from an accredited college or university in behavioral or social sciences or closely related field;

OR

Two (2) years of experience working in a mental health or related setting.

SPECIAL REQUIREMENTS

Possession of a valid California driver’s license.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – General Unit.

APPLICATION AND SELECTION PROCEDURES

Shasta County Personnel will accept applications and responses to the supplemental questions until 12:00 p.m., on May 08, 2026. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515

Benefits:

NOTE: Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information.

THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES

Holidays:

• 12 paid holidays (96 hours) per year.
• 1 Floating holiday annually.
  

Vacation:

• 10 working days a year during the first three years of service.
• 15 working days a year - 4 through 9 years of service.
• 17 working days a year - 10 through 15 years of service.
• 20 working days a year - 16 or more years of service.

Note - accrued vacation leave may not be used until after three months of employment. For purposes of vacation accrual, a working day is no more than 8 hours.

Employees may elect to receive a payment for Vacation hours (in lieu of use) for up to twenty hours – in five whole hour increments – of accrued vacation. *Subject to criteria as outlined in section 13.9C in the UPEC-General MOU.

Sick Leave:

• 96 hours of sick leave are earned each year with no maximum accrual.
  • Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave.
  • Unused sick leave may be converted to PERS service credit upon retirement.

Note - sick leave may be used immediately as accrued. Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.

*Vacation and Sick Leave accruals are based on regularly scheduled working hours. Additional time will not be accrued on hours worked over 80 hours within a one pay period.

Bereavement:

• 24 hours paid leave for each non-concurrent death in the immediate family.
  

Health Plan:
Shasta County contracts with PERS for medical insurance.
Depending on the plan selected, the County pays most of the employee premium, and contributes a portion of the dependent premium.
Contributions are made for a portion of a retiree's insurance premium.

Dental Plan:
The County pays a portion of the employee's and dependents' premium for dental insurance. The employee pays the full premium during the first six months of coverage.

Vision Plan:
The County pays the employee premium and employees may enroll dependents at their own expense.

Life Insurance:
The County pays the premium for life insurance for most employees. The amount of coverage varies by bargaining unit. For UPEC-General employees the current coverage amount is $25,000.

Additional Life insurance is available to purchase through Aflac and The Standard.

Retirement:
The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.

• Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit.
• Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit.
• Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62.

Please review the specific MOU for stipulated retirement formulas.

Employees pay 9.5% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contract, or Personnel Rules as appropriate. Members hired prior to 2013 may have a different contribution percentage.

Miscellaneous:

• Deferred Compensation plans available through specified companies with employer match up to 3%
• IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
• Optional additional insurance products are available through Aflac.
• Employee Assistance Program through ACI Specialty Benefits.
• Golden State Finance Authority – Down payment Assistance
• ScholarShare 529 – College Savings Plan
• Longevity Pay eligibility review with at least ten years of continuous service with Shasta County
  

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Any information on this page or links is subject to change without notice.

Shasta County Personnel
1450 Court Street, Room 348
Redding, CA 96001-1676
(530) 225-5515

Comments, please email: schr@shastacounty.gov

Questions:

Required Question

Employer: County of Shasta
Address: 1450 Court Street, Suite 348 Redding, California, 96001
Phone: (530) 225-5515
Website: https://www.shastacounty.gov/personnel