Visitor Experience Cafe Associate in Charleston, South Carolina at International African American Museum

Visitor Experience Café Associate (Part-Time)
International African American Museum (IAAM) – Charleston, SC

Be part of a dynamic team where culture, community, and hospitality come together. As a Visitor Experience Café Associate, you’ll play an essential role in creating a welcoming and enjoyable café experience for guests visiting the International African American Museum.

The Visitor Experience Café Associate supports the daily operations of the IAAM café by preparing and serving specialty beverages and light food offerings while delivering exceptional customer service. This role ensures the café remains clean, well-stocked, and inviting for all guests.

• Free employee parking
• Paid vacation for part-time employees working 20+ hours per week
• Complimentary museum membership
• A collaborative, mission-driven workplace

• Welcome guests with a friendly and professional demeanor
• Take and prepare food and beverage orders accurately and efficiently
• Craft hot and cold beverages, including specialty coffee and tea
• Serve pastries, desserts, and café items inspired by Southern flavors
• Operate the POS system and handle cash and card transactions
• Maintain a clean, organized, and sanitary café environment
• Stock and replenish food, beverages, and supplies as needed
• Monitor inventory levels and communicate restocking needs
• Ensure proper food safety, sanitation, and equipment standards
• Clear tables and maintain customer service areas
• Support museum operations and assist other departments when needed
• Follow all IAAM policies, procedures, and service standards

• Previous barista or food service experience preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Experience with POS systems and handling payments preferred
• Basic math and problem-solving skills
• Ability to follow food safety and sanitation guidelines
• Dependable with reliable transportation
• Team-oriented with a positive, service-focused attitude
• ServSafe certification is a plus

• Ability to stand for extended periods
• Comfortable working in a busy, fast-paced environment
• Ability to lift and move items up to 25 pounds
• Flexibility to work varied schedules, including weekends and special events

This role requires flexibility, professionalism, and a commitment to delivering excellent guest experiences. Duties and responsibilities may evolve based on operational needs.

If you enjoy creating great customer experiences and have a passion for food, coffee, and culture, we encourage you to apply and join our team at IAAM.