Case Manager Coordinators– CalAIM ECM & Community Supports at Simple Solutions Psychotherapy – Rancho Cucamonga, California

Company Overview

We are a company that focuses on treating the whole person. Our work is grounded in understanding the emotional, psychological, social, and practical factors that impact an individual’s well being. We believe effective care requires compassion, accountability, collaboration, and a commitment to meeting people where they are while supporting meaningful growth and long term stability. Our team works across departments to provide coordinated, ethical, and person centered services that prioritize dignity, respect, and quality care.

At Simple Solutions Psychotherapy we believe "It's SIMPLE people just make it complicated."

The Case Manager for CalAIM Enhanced Care Management (ECM) and Community Supports provides comprehensive, person-centered care coordination to Medi-Cal members with complex medical, behavioral health, and social needs. This role works collaboratively with healthcare providers, community-based organizations, and social service agencies to address health-related social needs and improve health outcomes in alignment with CalAIM program requirements.

The Case Manager serves as a primary point of contact for members, ensuring timely access to services, continuity of care, and advocacy across medical, behavioral health, and social systems.

• Conduct comprehensive assessments addressing medical, behavioral health, social determinants of health, and functional needs.
• Develop, implement, and monitor individualized care plans in collaboration with members and interdisciplinary care teams.
• Coordinate ECM services including referrals, follow-ups, and ongoing engagement with members.
• Support transitions of care (e.g., hospital discharge, skilled nursing, housing placement).

• Connect members to CalAIM Community Supports such as housing navigation, housing deposits, medically tailored meals, transportation, respite care, and recuperative care.
• Collaborate with community-based organizations and service providers to ensure timely service delivery.
• Track service utilization and outcomes per CalAIM guidelines.

• Build trusting relationships using trauma-informed, culturally responsive, and person-centered approaches.
• Advocate for members to reduce barriers to care and improve access to needed services.
• Provide education on health conditions, benefits, and available resources.

• Maintain accurate, timely documentation in electronic health records and care management systems.
• Ensure compliance with CalAIM, Medi-Cal, and organizational policies and reporting requirements.
• Participate in audits, quality improvement initiatives, and team meetings.

Required:

• Bachelor’s degree in Social Work, Human Services, Public Health, Nursing, or related field (or equivalent experience)
• 1–3 years of case management or care coordination experience
• Knowledge of Medi-Cal, CalAIM, or similar programs
• Experience working with high-risk or vulnerable populations
• Strong communication and organizational skills

Preferred:

• Licensed or certified professional (LCSW, RN, LVN, CHW, etc.)
• Bilingual/bicultural a plus
• Familiarity with community resources and managed care

Apply today and help us make a difference!