REGIONAL EMPLOYEE ENGAGEMENT MANAGER at Liberty Healthcare Management – Wilmington, North Carolina

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We are currently seeking an experienced:

REGIONAL EMPLOYEE ENGAGEMENT MANAGER

JOB SUMMARY:

• Onboarding – welcoming, mentoring, supporting, and engaging.
  • a. Orientation — Participate in developing orientation programs. Evaluate and monitor to ensure all HR aspects are covered in each program to promote consistency within each division, including the management companies.
  • Visit communities with high turnover to sit in on their Orientation Programs. Evaluate and then make suggestions.
  • Think about ways to make new employees feel welcomed and engaged during the orientation process – “getting to know you” games, gifts of T-shirts, creative ways to “Meet the Team”, etc.
  • Assist with onboarding staff for acquisitions
  • Provide onboarding for new administrators
• Culture/Work Place –
  • With senior leadership, revamp and/or develop corporate/division mission and core values statements.
  • Incorporate a culture that encourages continuous feedback
  • Collaborate with marketing to promote and market the statements in all locations
  • Work to clarify and promote what makes Liberty different and an employer of choice
• Job Satisfaction –
  • Reviews for Employees
    • Develop training for the purpose of evaluations and how to make the most of the time spent with the employee for a great outcome.
    • Train Administrators/Executive Directors/Department Heads on how to perform specific or annual reviews.
    • Using HR reporting data, ensure supervisors are receiving notification that Employee Reviews are due; enlist Regional Directors for additional follow-up as needed.
    • Participate in and provide guidance on career progression processes.
    • Plan, develop and distribute employee satisfaction surveys. Schedule on a regular basis and follow up with problematic areas with the leadership teams.
    • Participate in applicable committees and attend meetings as appropriate.
    • Design new annual forms that encompass all departments in the buildings. Review verbiage to insure all questions apply to all employees.
• Recognition Programs
  • Evaluate the current recognition programs to confirm their effectiveness and use among the Liberty companies. Finalize a list of “must do” programs.
  • Maintain Employee Engagement toolbox with the most current information, including photos; for examples
  • Collaborate with marketing to create campaigns around the Recognition programs for leadership to use.
  • Workforce Building and Education Assistance
    • Evaluate ways to train new workforce
    • Promote and provide feedback on the current Education Assistance Policy and make recommendations.
    • Collaborate with marketing to develop a Marketing Campaign for each.
    • Educate the Liberty Team members regarding what is available and what we are doing.
• Compensation and Benefits
  • Monitor and provide feedback on compensation and benefit programs.
  • Years of service/OC Tanner i. Work with Administrators to enforce and emphasize this program.
    • Provide suggestions for celebrating employees reaching these milestones
• Site Visits — Monitoring and Coordination
  • Set a schedule for visiting all offices/communities and to evaluate all programs related to employee satisfaction.
  • Develop KPIs to evaluate turnover, timeliness of annual evaluations, employee satisfaction, net promoter scores. Etc.
  • Support the communication tools used in each community and share best practices.
  • Schedule and lead a monthly engagement call with the Engagement Champions in each building.
• Diversity, Equity and Inclusion
  • Periodic communications to bring awareness to DEI initiatives, celebratory events
  • Develop and implement strategies, programs and initiatives to create an inclusive environment

JOB REQUIREMENTS:

• Bachelor Degree in Human Resources, Organizational Management, Business Administration or higher, preferred.
• Minimum of 5 years of HR or employee engagement experience
• Experience in the ability to use data and insights to influence and develop/track solutions.
• This position also requires a demonstrated high level of oral and written communication, interpersonal skills, proven integrity, and a track record of confidentiality.
• Maintaining knowledge of current trends in employee engagement via periodic attendance at conferences, webinars and training events
• Excellent collaboration with broad teams and the ability to accomplish multiple tasks simultaneously with quality results.
• Excellent Computer Skills in Microsoft Office and related office products.
• Proven ability to address and support employees at all levels
• Prepares and delivers applicable presentations (i.e. coaching, trainings).
• Must have a valid drivers’ license.
• Position requires extensive travel with some overnights required.

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.