Office Assistant at Midwest PMS – Scott City, Kansas

At Midwest PMS, our role is to improve the efficiency and profitability of cattle production. We accomplish this by delivering quality products and elite science-based consulting. For fifty years we have grown with our customers due to our relentless focus on customer service and value. We are fully committed to these core values and the long-term success of our customers. Midwest PMS is proud to provide a safe and rewarding culture that invests in its people.

As an Office Assistant at our Scott Pro facility, you will play a key role in ensuring a seamless and positive experience for our customers. This position is responsible for providing exceptional service both in person and over the phone, assisting with order placement, coordinating pickups, and responding to inquiries promptly and accurately.

Beyond customer support, you will manage a variety of administrative tasks to keep daily operations running smoothly. This includes handling general office duties, maintaining organized records, and supporting team needs as they arise.

Pay Range

$15 - $20 per hour

Hours

Full-Time Monday through Friday in Office

7:00 am – 4:00pm

Responsibilities

• Provide excellent customer service in person and on the phone.
• Take orders and assist customers with pickups.
• Coordinate the production schedule with Management.
• Complete the order entry process.
• Coordinate logistics for customer deliveries.
• Schedule and assist in ordering inbound ingredients.
• Manage scale traffic and weight tickets.
• Review production records for accuracy.
• Perform A/P functions.
• Other administrative duties as assigned.

Qualifications

• Excellent phone etiquette and communication skills.
• Ability to interact positively and build rapport with customers.
• Ability to handle multiple tasks simultaneously.
• Computer experience required.
• NetSuite experience a plus.
• Proactive and positive attitude.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Voluntary Life
• Short-Term Disability
• Long-Term Disability
• Paid Holidays
• Profit sharing
• Paid Vacation