Medical Receptionist at PBACO Holding LLC – Jupiter, Florida

Schedule: Full-Time

We are excited to welcome a professional, dependable, and patient-focused Medical Receptionist to join our team. The ideal candidate thrives in a fast-paced medical environment, delivers excellent customer service, and works well with both patients and clinical staff.

Experience using eClinicalWorks or Athena EMR is highly preferred.

• Greet patients and provide accurate information regarding appointments, procedures, and office policies

• Answer and manage multi-line phone systems, respond to patient inquiries, and route calls appropriately

• Facilitate patient check-in and check-out processes efficiently

• Distribute and assist with completion of new patient paperwork

• Schedule patient appointments and document visits in the EMR system

• Verify insurance eligibility and assist with prior authorizations

• Collect and process copays, deductibles, and coinsurance

• Maintain accurate and confidential electronic medical records

• Communicate effectively with patients, providers, medical assistants, and front office staff

• Support billing and administrative workflows as needed

• Ensure compliance with HIPAA and OSHA regulations at all times

• Experience with eClinicalWorks or Athena EMR (highly preferred)

• Previous experience in a medical or healthcare office (preferred)

• Strong computer and data entry skills

• Excellent verbal and written communication skills

• Ability to multitask, prioritize, and adapt in a fast-paced environment

• Strong customer service and patient relations skills

• Understanding of general medical office procedures (preferred)

• Bilingual (English/Spanish) strongly preferred

• Ability to work effectively both independently and as part of a team

• Supportive and collaborative healthcare environment

• Stable full-time opportunity in a growing practice

• Opportunity to gain experience with leading EMR systems