Drain Technician at JD SERVICE NOW LLC – Durham, North Carolina

JD Service Now is a fast-growing home service company looking for a skilled Drain Technician who takes pride in solving problems, delivering great customer service, and getting the job done right the first time.

If you’re tired of poor scheduling, lack of support, or feeling like just another number, this is your opportunity to join a team that values your skillset and keeps you busy with real opportunities.

• Diagnose and resolve residential drain and sewer issues
• Perform drain cleaning using snakes, augers, and hydro jetting equipment
• Conduct sewer camera inspections and clearly explain findings to customers
• Identify repair or replacement opportunities and communicate next steps
• Deliver a professional, high-quality customer experience on every call
• Maintain accurate job notes, photos, and documentation
• Work closely with dispatch and sewer/project teams to ensure smooth handoffs
• Keep your truck clean, stocked, and ready to go

• High-quality work completed efficiently and safely
• Strong communication with customers and team members
• Ability to identify issues and create opportunities (not just clear the line and leave)
• Consistent performance, reliability, and professionalism
• Positive customer feedback and repeat business

• Experience in drain cleaning, sewer work, or plumbing preferred
• Comfortable using drain equipment and sewer cameras
• Strong troubleshooting and problem-solving skills
• Customer-focused with good communication skills
• Self-motivated and dependable
• Valid driver’s license with a good driving record

You’re often the first line of defense when customers have urgent plumbing issues. Your ability to diagnose problems correctly and communicate solutions clearly has a direct impact on the customer experience and the success of the business.

If you’re ready to work for a company that keeps you busy, supports your growth, and values your expertise — apply today.