Quality & Compliance Specialist in Tacoma, Washington at Puyallup Tribal Health Authority

Join Our Team — Where Quality Meets Community Care

Reports To: Director of Quality Management & Compliance

Schedule: Full-Time | Mon – Fri, 8:00 AM – 5:00 PM

Hiring Range: $21.52 - $24.75 per hour

Position Close Date: May 15, 2026

At the Puyallup Tribal Health Authority (PTHA), our work is grounded in service, respect, and a deep commitment to the health and well-being of our community. We believe healthcare is more than services — it’s about relationships, trust, and honoring the people we serve.

We’re looking for a Quality & Compliance Specialist who brings attention to detail, a collaborative spirit, and a passion for improving systems that support excellent care. If you enjoy meaningful behind-the-scenes work that strengthens patient experiences and supports clinical teams, this could be a great fit.

What You’ll Do:

In this role as Quality & Compliance Specialist, you’ll be an essential part of ensuring our organization delivers high-quality, safe, and compliant care.

• Collect, validate, and organize data from our Electronic Health Record (EHR) and other sources to support quality improvement efforts
• Provide administrative and logistical support for compliance initiatives (OSHA, accreditation, Patient-Centered Medical Home, and more)
• Track patient feedback, including concerns and compliments, helping ensure every voice is heard and addressed
• Support process improvement efforts by assisting with workflow tracking, documentation, and monitoring
• Contribute to research and implementation of evidence-based best practices to improve population health
• Assist with audits, observations, and compliance monitoring activities
• Coordinate meetings, track deadlines, and maintain organized records and files
• Help strengthen communication and collaboration across departments
• Support leadership and department operations to keep projects on track and moving forward

What You Bring:

We’re looking for someone who is organized, dependable, and values teamwork and integrity:

• High School Diploma or GED required
• One of the following: Two (2) years of experience in a healthcare setting -OR- Associate degree + one (1) year of healthcare experience -OR- Clinical experience (e.g., Medical Assistant, LPN, Dental Assistant) in a healthcare setting
• An equivalent combination of education and experience that demonstrates the required knowledge, skills, and abilities may be considered
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong attention to detail and ability to manage multiple priorities

Why PTHA?

We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning.

• Work in a mission-driven, accredited organization
• Serve a close-knit patient population in an urban reservation setting
• Enjoy opportunities for professional development and training
• Experience a strong support system and inclusive team culture

Perks of the Role:

• Make a Meaningful Impact — Play a key role in improving patient care, safety, and experience—your work directly supports better outcomes for the community.
• Be at the Heart of Improvement — Get hands-on exposure to quality improvement initiatives, process mapping, and system enhancements across a healthcare organization.
• Variety in Your Day-to-Day — From data analysis to project coordination and compliance support, no two days are exactly the same.
• Collaborative, Mission-Driven Team — Work alongside providers, clinical teams, and leadership in a supportive, team-oriented environment.
• Grow Your Skillset — Build expertise in healthcare quality, regulatory compliance, data tracking, and performance improvement—valuable, transferable skills.
• Voice Matters Here — Help track and elevate patient feedback, contributing to a culture where every experience is valued and informs change.
• Structured Yet Dynamic Work — Enjoy a role with clear processes and expectations while still engaging in evolving projects and initiatives.
• Supportive Work Environment — Be part of a workplace that values respect, teamwork, and cultural awareness.
• Consistent Schedule — Benefit from a reliable, daytime schedule in an administrative role (no direct patient care or shift work required).

PTHA Employee Benefits:

• Supportive environment that values a healthy work/life balance
• Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
• (13) annual leave (vacation) days + (13) annual sick leave days
• (18+) annual paid holidays including a birthday holiday
• 401(k) with annual profit-sharing contributions after (2) years of service
• Life and AD&D insurance coverage
• Have student loans? PTHA is an approved loan repayment site for various student loan programs

At PTHA, you’re not just joining a workplace — you’re becoming part of a community. We value connection, shared purpose, and supporting one another like family. Your work here contributes directly to improving the health and experience of the people we serve.

If you’re ready to contribute to meaningful work that strengthens care, supports teams, and makes a difference in the community, we encourage you to apply.

In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.