Community Outreach Specialist - Mental Health Services at Metrodoc Urgent Care – Newark, New Jersey

The Community Outreach Specialist will play a crucial role in building and maintaining relationships with community partners, organizations, and facilities to expand access to our mental health services. This position involves direct engagement with potential clients, community leaders, and stakeholders to promote our services and facilitate referrals. The ideal candidate is passionate about mental health advocacy, possesses excellent communication and interpersonal skills, and is highly organized.

Responsibilities:

• Community Engagement & Relationship Building:
  • Develop and maintain strong relationships with senior housing facilities, assisted living facilities, shelter homes, schools, and other community organizations.
  • Identify and cultivate new partnerships to expand service reach.
  • Attend community events, health fairs, and conferences to promote the company's services.
  • Represent the company professionally and enthusiastically in all community interactions.
• Outreach & Education:
  • Conduct presentations and workshops to educate community members about mental health services and resources.
  • Create and distribute informational materials, including brochures, flyers, and digital content.
  • Provide information about the company's services, eligibility criteria, and referral processes.
  • Address inquiries from potential clients, families, and community partners.
• Referral Management:
  • Establish and maintain a streamlined referral process.
  • Collaborate with community partners to facilitate client referrals.
  • Track and report on referral data and outreach activities.
  • Work closely with the clinical team to ensure smooth transitions for clients.
• Data Collection & Reporting:
  • Maintain accurate records of outreach activities and community contacts.
  • Collect and analyze data to evaluate the effectiveness of outreach strategies.
  • Prepare regular reports on outreach activities, outcomes, and recommendations.
  • Maintain a CRM or other tracking software.
• Advocacy:
  • Advocate for the mental health needs of seniors, adults, and young teenagers in the community.
  • Stay informed about current mental health trends, resources, and best practices.
  • Identify and address barriers to accessing mental health services.

Qualifications:

• Bachelor's degree in social work, psychology, public health, communications, or a related field (Master's preferred).
• Minimum of 2-3 years of experience in community outreach, social services, or mental health.
• Strong understanding of mental health issues and resources, particularly for seniors, adults, and young teenagers.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain relationships with diverse populations.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Valid driver's license 1 and reliable transportation