Project Delivery Manager || Airport Solutions at Embross

Project Delivery Manager- Airport Solutions

Remote, USA

Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world’s leading airlines and airports use Embross’ range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.

So, what’s great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world’s busiest public transit spaces. If you like challenges, we should talk.

What You’ll Do

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models. We’re excited to be entering a new transformative phase of our stack as we explore new products, and new capabilities and embrace the growing data-driven demands of these environments.

Embross USA is seeking an enthusiastic and organized Project Delivery Manager to collaborate with software development, hardware engineering, and manufacturing teams on innovative self-service projects and products. The successful candidate will lead multiple projects, delivering technical solutions for high-profile clients in the travel and transportation industry.

As a Project Delivery Manager, you will play a key role in ensuring the successful delivery of projects within scope, on time, and within budget. You will be responsible for coordinating and managing all aspects of project delivery, from initiation to completion, ensuring that project goals and objectives are met while adhering to quality standards and client expectations.

Key Responsibilities include:

Project Planning:

• Identify and mitigate potential risks and challenges.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, resource allocation, and budget estimates.

Execution and Monitoring:

• Lead project teams in executing project plans and tasks.
• Monitor project progress against milestones and timelines.
• Implement effective project management methodologies and best practices.

Stakeholder Communication:

• Communicate project status, issues, and resolutions in a clear and timely manner.
• Act as the primary point of contact between your customer and your project team.
• Foster positive relationships with clients and internal teams.

Resource Management:

• Allocate and manage project resources efficiently.
• Collaborate with functional managers to ensure the availability of necessary resources.
• Optimize resource utilization and identify opportunities for improvement.

Quality Assurance:

• Implement and enforce quality assurance processes to ensure project deliverables meet established standards.
• Conduct regular reviews and audits to identify areas for improvement.

Budget Management:

• Manage project budgets.
• Monitor and control project expenses to ensure they align with budgetary constraints.

Change Management:

• Proactively manage changes to project scope, schedule, and costs.
• Assess the impact of changes and implement strategies to mitigate risks.

Documentation and Reporting:

• Maintain accurate and up-to-date project documentation.
• Prepare regular progress reports for both internal and external stakeholders.

Requirements:

• Proven experience as a Project Manager, preferably in the airline industry in a delivery-focused role.
• Knowledge of both software & hardware development cycles
• Proficiency in Microsoft Office Suite & Jira.
• Familiarity with Windows & Linux operating systems
• Strong understanding of project management principles and methodologies (waterfall, agile)
• Excellent communication and interpersonal skills.
• Proficient in project management tools and software.
• Ability to lead and motivate cross-functional teams.
• Analytical, Problem-solving, and decision-making skills.
• Ability to take challenges and work in a fast-paced, cross-discipline environment, both independently and as a team-player.
• Strong customer service orientation.
• Strong verbal and written communication skills.
• Able to handle multiple tasks with different priorities.
• Completing assigned work with minimal supervision but with the active support of other team members.
• Highly flexible and adaptable to work environments.
• Ability to take challenges and work in a fast-paced, cross-discipline environment, both independently and as a team-player.
• Experience with the customer acceptance testing process, tools, and techniques.

Required Technical and Professional Expertise:

Preferred Education:

• Bachelor's degree in a relevant field (Project Management, Business Administration, etc.)

Experience:

• SDLC: 5 years (preferred)
• External Client engagement: 5 years (preferred)

License/Certification:

• PMP (preferred)

You Travel

• Some travel could occasionally be required.
• Willingness to travel overseas

Location :

Home Office

What We Offer

• World-class product engineering and development - You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers.
• Career growth and development - As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career.
• Dynamic and respectful work environment - Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative.

To support our talented workforce, apart from the base salary, we also offer:

• Opportunity to participate in the Performance-based Profit-Sharing Program and earn up to an additional 15% of your Base Salary
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Flexible Working Environment
• Frequent social events

Embross values diversity and people of all backgrounds and abilities. Should you require any accommodations before or during the interview process, please email careers@embross.com