Customer Service at Prairie Farms Dairy, Inc. – Kansas City, Missouri

JOB DESCRIPTION

OFFICE CLERK

The Office Clerk shall be responsible for, but not limited to, the following:

Data entry and auditing of various records, extensive use of a ten key calculator and computers, coordinate activities with other departments and supervisors, dealing with people in person and over the phone, computing various numbers for reports.

Required Technical Skills:

• Basic computer skills with experience using Microsoft Word and Excel.

• Proficiency with a ten-key calculator.

• Previous experience with data entry.

• Ability to work well with numbers.

• Ability to have good phone etiquette.

Required Soft Skills:

• Ability to work without direct supervision.

• Excellent verbal communication skills.

• Excellent leadership, interpersonal, and conflict resolution skills.

• Coachable and willing to learn.

• Ability to communicate effectively both verbally and in writing.

Educations, Certifications and Experience:

The following is preferred:

• Strong written communication skills.

• Microsoft Office Experience.

• Proficient in typing.

• Previous experience in using database applications.

• Manipulating/ creating Excel spreadsheets.

Physical Requirements:

(S)he will be required to sit and stand for long periods of time. Will be required to lift and move large amounts of paperwork (boxes of files). Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve data.

I understand the description of this job and the essential functions, as given above. I also understand that all of the duties are not described above and that I will perform those above and other related duties as directed by my supervisor.

Other:

The Office Clerk is an hourly position and reports to the Office Manager.

Standard Hours: 7:00am-3:30pm (subject to management’s discretion). Working overtime may be required.

Hiland Dairy Foods Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.