Administrative Assistant at PDS Consultants Inc. – Louisville, Kentucky

PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day. We have Optical Laboratories in Louisville, KY and Fort Lauderdale, FL and manage many optical stores across the US and Puerto Rico. We take great pride in our product and are especially thankful to produce eyeglasses for United States Veterans. PDS Optical is an Equal Opportunity employer who values everyone and is committed to EEO for all. We consider our employees to be our most valuable asset and would love for you to consider joining our team.

Join Our Team at Korrect Optical!

At Korrect Optical, we are committed to delivering exceptional eyewear and outstanding service to our customers. We're seeking an experienced Receptionist to join our team as a Licensed Optician at our Korrect Optical retail store and help us uphold our mission of providing great care!

We are seeking a friendly, organized, and detail-oriented individual to join our team in a fast-paced optical retail environment. This is a full-time position ideal for someone who enjoys customer service, multitasking, and working with the public.

Full-Time | $18.00 per hour

This position follows a consistent weekly schedule with varied hours to meet operational needs:

• Monday: 9:00 a.m. – 5:30 p.m.

• Tuesday: Off

• Wednesday: 9:00 a.m. – 5:30 p.m.

• Thursday: 9:00 a.m. – 7:00 p.m.

• Friday: 9:00 a.m. – 5:30 p.m.

• Saturday: 9:00 a.m. – 2:00 p.m.

This schedule includes extended evening hours on Thursdays and weekend coverage on Saturdays to support patient demand.

Qualifications

• Strong computer skills with working knowledge of standard office equipment (computer, phone, fax, etc.)

• Ability to multitask, problem-solve, and work efficiently while maintaining accuracy

• Highly organized with strong attention to detail

• Friendly demeanor with excellent customer service skills

• Compulink and optical experience preferred but not required

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Open and close the store and perform associated daily duties

• Greet patients and assist them with information needed to receive their eyewear

• Clean and maintain displays and inventory

• Organize and order frames, office supplies, and related materials

• Perform basic bookkeeping duties, including:

  • Tracking patient orders

  • Answering general questions regarding eyeglass orders

  • Collecting and updating patient information

  • Filing insurance and obtaining exam authorizations

  • Preparing invoices, deposit tickets, and nightly paperwork

  • Maintaining the doctor’s schedule

• Provide excellent customer service by answering phones, returning calls, and following up on orders

• Learn and maintain thorough knowledge of the Compulink Eye Care Software program

Work Environment

This positions operates in a retail store setting. this position required the ability to work in close proximity to the general public and a diverse group of other co-workers. The store can be very busy at times. There can be an elevated noise level with phones ringing and visitors talking and it may be slightly distracting with many interruptions.

Apply now to start your rewarding career with Korrect Optical!

PDS Optical is an Equal Opportunity and Drug Free Workplace Employer with Affirmative Action plans for Protected Veterans and Individuals with Disabilities as required under VEVRAA and Section 503, respectively.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender or sexual orientation, national origin, disability, or protected Veteran status.