Office & Hospitality Coordinator at Store Support Team (ZW6) – Carrboro, North Carolina

Fleet Feet is seeking a highly organized, service-oriented, and tech-savvy Office Coordinator to help create an exceptional and efficient workplace experience in our Carrboro office. This role is ideal for someone who thrives in a fast-paced, evolving environment and takes pride in delivering outstanding hospitality while keeping operations running seamlessly behind the scenes.

The Office Coordinator will serve as the heartbeat of the office - supporting leaders and team members, ensuring a welcoming and well-run environment for guests, and anticipating needs before they arise. This person must be adaptable, detail-oriented, and energized by juggling priorities in a dynamic setting.

This position is hybrid, with the expectation of being in the office 4 days per week.

Executive/Leadership Support:

Prepare and organize materials for meetings, leadership updates, and the weekly brand newsletter.Coordinate schedules, meetings, and follow-ups with Board Members and senior leaders.Manage travel logistics including booking flights, accommodations, transportation, and detailed itineraries.Provide high-level administrative support including calendar management, expense coordination, and special projects.Anticipate leadership needs and proactively remove obstacles to maximize effectiveness.

Office Management:

Oversee daily office operations to ensure a productive, organized, and welcoming environment.Serve as the first point of contact for office visitors, creating a warm, professional, hospitality-driven experience.Manage office supplies, snacks/refreshments, equipment, and facilities — proactively identifying and resolving issues.Coordinate with vendors, building management, and service providers as needed.
Maintain shared spaces that reflect Fleet Feet’s culture and brand standards.

Event Coordination & Hospitality:

Support planning and execution of company meetings, leadership gatherings, and team events.Coordinate logistics including space setup, catering, materials, and technology needs.Ensure seamless event execution with strong attention to detail and guest experience.Provide flexible on-site support during events as needed

Draft, edit, and proofread communications, documents, and reports.Maintain organized digital and physical filing systems.Support preparation and execution of agreements via DocuSign.Ensure documentation is accurate, accessible, and well-maintained.

Technology & System Management:

Utilize Microsoft Office and Google Workspace to create, edit, and manage documents, spreadsheets, and presentations.Navigate and support various systems and platforms used across the organization.Troubleshoot basic technical issues and liaise with IT support when necessary.Quickly learn and adapt to new tools and technologies in a changing environment.

Proven experience as an Office Coordinator, Office Manager, Executive Assistant, or similar role.Strong hospitality mindset with a passion for creating exceptional workplace experiences.Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace.Highly organized with exceptional time-management skills and attention to detail.Strong written and verbal communication skills.Demonstrated ability to handle confidential and sensitive information with discretion.Proactive, resourceful problem-solver who anticipates needs.Ability to thrive in a fast-paced, evolving environment and manage multiple priorities with professionalism and positivity.Comfortable with ambiguity and rapid change.