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Assistant Manager- 18056 at ORCHARD GROUP – Federal Way, Washington

ORCHARD GROUP
Federal Way, Washington, 98003, United States
Posted on
Updated on
Recently UpdatedSalary:$20 - $20Job Function:Executive/Management

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About This Position

Assistant Manager- 18056

Assistant Manager
We are seeking an Assistant Manager with exceptional leadership skills and a passion for customer service.
Responsibilities (include but are not limited to):
  • Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
  • Customer service interaction and management responsibility for more than 3 people
  • Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
  • Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
  • Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
  • Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
  • Positions Supervised: Shift Lead (s) and Restaurant Team Member(s)
  • Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
  • Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
  • Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
  • Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
  • Ensures food quality and 100% customer satisfaction
  • Ensures complete and timely execution of corporate & local marketing plans
Qualifications:
  • (1 to 2) years of supervisory experience within the food service/retail/customer service industry.
  • Serve Safe Certified
  • Ability to calculate/analyze data
  • Strong customer service skills required
  • Basic business math and accounting skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Flexibility to work evenings, weekends, and holidays
  • High school diploma or equivalent (preferred)
Benefits/Other Compensation:
  • Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
  • 401K ( up to 4% Employer Safe Harbor Match)
  • Paid Sick Leave.
  • Paid Flex Days.
  • Paid Training
  • Free Employee Meal during Shift. (Discounts on a non-working day)
  • On-Going Career & Leadership Development
Additional Info:
  • You must be 18 years old. Must have reliable transportation.
  • Full-Time
  • $19.83 to $20.13, plus Tip pool. ( Wages do not include Tips)
Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.
If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.

Job Location

Federal Way, Washington, 98003, United States
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Job Location

This job is located in the Federal Way, Washington, 98003, United States region.

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