Director of Administration in Nashville, Tennessee at Monroe Harding

About Monroe Harding:

Since the establishment of Monroe Harding in 1893, first as an orphanage, then as a Children’s Home, to the Monroe Harding of today, the organization has adapted to meet the needs of children and young adults throughout the greater Nashville area. Monroe Harding provides comprehensive services to children and teenagers in foster care (0-19 years old), young adults who are preparing to age out or have aged out of state custody (ages 16-26), and young adults victimized by crime (ages 18-24). More than 16,000 children and young adults experienced Fannie Harding’s legacy.

Our Values:

• Optimism: We celebrate and encourage the good in each other. We create an environment in which people can have fun, express gratitude, feel uplifted, explore their passions, and increase their resiliency.
• Inclusion: Through a lens of respect, we advocate for our families, our youth, and each other by creating a sense of belonging, understanding, and value for the uniqueness of each individual.
• Curiosity: We are committed to creating a learning environment that seeks knowledge, looks to the future, and goes beyond the status quo.
• Personal Accountability: We empower one another to be our best selves. By showing up, listening, and providing thoughtful feedback, we create a culture that allows for self-care.
• Collaboration: We believe that people who are committed to open communication, a willingness to help, and working together as a team, create a safe environment and a culture of excellence.

POSITION SUMMARY:

The Director of Administration is a leadership position responsible for overseeing the human resources and financial/administrative functions of the organization. This role serves as a strategic partner to the VP of Finance & Administration and organizational leadership, ensuring that people, processes, and systems are aligned to support the agency’s mission. The Director of Administration directly supervises two administrative team members and fosters a culture of compliance, continuous improvement, and staff well-being.

ESSENTIAL FUNCTIONS:

Human Resources

• Lead all aspects of the employee lifecycle including recruitment, onboarding, performance management, and offboarding
• Develop, update, and administer HR policies, procedures, and employee handbooks in alignment with applicable federal and state regulations
• Serve as the primary point of contact for employee relations matters; investigate and resolve workplace concerns with objectivity, fairness, and confidentiality
• Lead cross functional process improvement efforts to strengthen workflows, documentation, and internal controls
• Oversee benefits administration including health, dental, vision, retirement, and ancillary plans; manage open enrollment and carrier relationships
• Administer payroll processing accurately and on schedule; ensure compliance with wage and hour laws and tax regulations
• Maintain and optimize the HRIS platform; identify opportunities to leverage technology for HR efficiency
• Manage the full-cycle staffing process including job postings, candidate screening, interviews, offers, background checks, and new hire orientation
• Develop and oversee a comprehensive training and professional development program; track required trainings, licensure, and certifications for all staff
• Prepare and submit responses to unemployment insurance claims in a timely and accurate manner
• Support organizational response to critical incidents, investigations, or emergencies impacting staff, operations, or compliance
• Coordinate with leadership, legal counsel, insurers, and regulators as needed

Finance & Administration

• Oversee day-to-day financial administrative functions including accounts payable, accounts receivable, expense reporting, and budget tracking in collaboration with finance staff
• Manage vendor and contractor relationships; negotiate contracts, monitor performance, and ensure timely renewals
• Assist in the preparation of the annual budget and provide periodic financial reporting to leadership
• Oversee office operations to ensure a safe, functional, and welcoming environment for staff and visitors
• Ensure administrative compliance with government contracts, grants, and private funder requirements
• Maintain and strengthen internal systems, policies, and procedures that support staff efficiency and organizational sustainability

Risk Management

• Identify, assess, and mitigate organizational risks across HR, finance, and operational areas
• Manage all agency insurance policies including general liability, directors and officers, workers’ compensation, and professional liability; oversee renewals, claims, and coverage adequacy
• Ensure organizational compliance with applicable employment laws (FLSA, ADA, FMLA, Title VII, etc.) and child welfare regulatory requirements
• Support annual financial audits and any programmatic or regulatory audits; serve as the administrative point of contact for auditors and ensure documentation is organized and accessible
• Partner with program and administrative staff to ensure documentation, staffing, and systems align with grant and contract obligations

QUALIFICATIONS:

EDUCATION – Bachelor’s degree in Human Resources, Business Administration, Nonprofit Management, or a closely related field

SKILLS –

• Demonstrated knowledge of federal and state employment law and HR best practices
• Experience with payroll systems and HRIS platforms
• Experience with benefits administration and open enrollment
• Strong organizational skills and ability to manage multiple priorities in a dynamic environment
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience working in a nonprofit, child welfare, or social services organization, preferred
• Experience supporting financial audits or working alongside finance teams helpful

EXPERIENCE –

• Minimum of 5 years of progressively responsible HR and/or administrative management experience

CONFIDENTIALITY – Ability to manage sensitive information in a professional and confidential manner