Parking Facility Manager in Atlanta, Georgia at Legacy Parking

Legacy Parking is a rapidly growing parking asset management company that prides itself on operational excellence, high-touch service, and developing our people. We are looking for a dynamic Location/Facility Manager to join our team in the Atlanta market!

The Facility/Location Manager is responsible for the complete day-to-day operations of an assigned location or multi-location account — such as an office complex, municipal account, or other property — serving as the primary liaison with property management, security, tenants, visitors, and clients.

WHAT YOU’LL DO

Essential Duties & Responsibilities

Operations & Compliance

? Oversee daily operations to ensure compliance with company standards and client expectations

? Ensure compliance with parking, security, and cash control procedures; participate in audits as needed

? Monitor facility maintenance and cleanliness, recommending improvements to enhance customer experience

? Implement and manage OSHA compliance and other required safety standards

? Investigate, monitor, and resolve damage claims; implement safety programs to reduce risk and prevent recurrence

Financial Accountability

? Prepare and review daily, weekly, monthly, and annual financial and operational reports

? Monitor and analyze market rate structures to remain competitive and profitable

? Drive revenue growth, manage expenses, and deliver customer satisfaction through operational excellence

? Ensure accurate daily cash deposits, monitor audits, and safeguard against inefficiencies or theft

? Work with the General Manager to prepare budgets, financial forecasts, status reports, and personnel reviews

People & Client Leadership

? Recruit, train, lead, and develop a team including Assistant Managers and Team Leaders, fostering a high-performance culture

? Identify high-potential employees to support organizational growth and succession planning

? Oversee payroll processing, timekeeping accuracy, and collaborate with HR on wage/hour compliance

? Handle employee relations issues with fairness and alignment to company policy

? Act as primary point of contact for property management, clients, and customers — resolving issues promptly and professionally

? Build and maintain strong client relationships to support business retention and growth

? Deliver on all client contractual requirements in partnership with Legacy Parking leadership

? Lead special projects, programs, and initiatives as assigned

WHAT WE’RE LOOKING FOR

Minimum Qualifications

? 2+ years of management experience in a service-related industry (parking industry experience preferred)

? Prior experience managing teams, staffing, scheduling, and financial/budget oversight

? Bachelor's degree preferred

? Demonstrated ability to lead, anticipate challenges, and develop solutions

? Proven capacity to manage multiple projects and priorities with flexibility

? Strong written and verbal communication skills; formal presentation skills a plus

? Proficiency in Microsoft Office and related technologies

? Self-motivated, professional, and customer-focused demeanor

WORK ENVIRONMENT

Physical Demands & Conditions

This role requires standing, walking, sitting, and use of hands and arms, with occasional lifting of up to 25 lbs. Employees may be exposed to varying weather conditions and moderate noise levels. Reasonable accommodations are available for qualified individuals with disabilities. Performance is reviewed annually against company expectations and role-specific goals.