Full-Time Beer & Wine Steward at Rudy's Market – Bend, Oregon

Weekend availability is a requirement of this position.

Benefits of working for us!

Full-time employees:

• Employer paid, employee Medical, Vision, Dental, Life insurance.

Full-time & Part-time (20+ hours per week) employees:

• Supplemental Insurance options
• Paid time off + Paid holidays
• Additional $1.00 per hour when working on Sundays
• Additional $0.25 per hour when working before 7AM or after 7PM
• 100% ESOP (Employee Stock Ownership Plan)
• 401(K) retirement plan w/ employer match up to 5%
• 20% Employee only discount
• And more!

Summary/Objective

This position is responsible for creating an outstanding customer experience, achieving sales and profit goals, and monitoring and controlling all established quality assurance standards.

Position Responsibilities (Include, but not limited to)

Product Management

• Create and update beer and wine lists as appropriate.
• Request new beers and wines to meet the needs of the customer.
• Ensure shelves are well stocked with products.
• Handle special orders as needed.
• Tastings in the department following company policy.
• Assist with inventories.

Operations

• Establish performance goals to meet or exceed department goals.
• Develop appropriate scheduling to manage customer volume during hours of operation.
• Adhere to all local, state, and federal laws and company guidelines.
• Inform and educate all departments about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal promotions for approval by the Beer and Wine Manager.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Adhere to an established supply budget and obtain spending approval from the Beer and Wine Manager for expenses outside of the approved threshold.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products.
• Inform customers of specials.
• Ensure the department is clean, organized, and customer-friendly.

Safety/Compliance

• Ensure the store's sanitation practices and procedures are in place to ensure all departments are clean and visually appealing to the highest industry standards.
• Ensure all food safety and sanitation requirements are met.
• Adhere to OLCC requirements, which include but are not limited to advance preparation of yearly audits.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked.

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where you can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee works in all areas of the store, in an office, and with a diverse population. This position has constant exposure to fish, nuts, dairy, and floral products.

Travel

• Some travel may be offered

Required Education and Experience

• Current Food Handlers Permit
• Current OLCC Permit
• Must be 21 years of age
• One (1) year of retail experience.
• Solid understanding of the beer and wine industry.
• Ability to prioritize multiple tasks simultaneously and produce quality with deadlines. Responds with an appropriate "sense of urgency" when needed.
• Excellent time management and organizational skills.
• Demonstrates a high level of self-motivation, takes initiative, and problem-solving.
• Excellent customer service skills.
• Strong interpersonal, written, and verbal communication skills.
• Possess strong knowledge of food safety.
• Possesses creative and effective merchandising and display skills.
• Possess comprehensive product information with a proven history of using knowledge to train.
• Demonstrate strong knowledge and understanding of food, including ingredients, applications, pronunciations, and culinary skills. Possess a genuine passion for food.
• Proven ability and willingness to interact and perform all job responsibilities professionally.
• Understands and adheres to strict confidentiality guidelines.
• Ability to input and navigate computers and software.
• Proven ability to meet attendance requirements, dependable.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities in this job. Duties, responsibilities, and activities may change at any time, with or without notice.