What is the role of a Client Service Manager- Select Commercial P&C at Jobgether?

The Client Service Manager- Select Commercial P&C position at Jobgether is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Client Service Manager- Select Commercial P&C job located?

United States, Other / Non-US, United States

What type of employment is offered for this Client Service Manager- Select Commercial P&C role?

Full-time or part-time position

What is the expected salary for this Client Service Manager- Select Commercial P&C job?

Compensation will be discussed during the hiring process.

How can I apply for the Client Service Manager- Select Commercial P&C position at Jobgether?

You can apply directly through the application link provided.

Client Service Manager- Select Commercial P&C at Jobgether

Client Service Manager- Select Commercial P&C

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Service Manager- Select Commercial P&C in United States.

This role offers the opportunity to lead a high-performing Property & Casualty (P&C) client services team while managing a personal book of business. The Client Service Manager will balance strategic leadership with hands-on client engagement, ensuring account retention, growth, and operational excellence. You will oversee daily client service operations, guide your team toward performance goals, and implement process improvements to drive efficiency. The position involves analyzing client exposures, recommending tailored solutions, and mentoring team members to elevate overall service quality. Remote collaboration with regional leadership and cross-functional teams will be critical to delivering a consistent, client-focused experience. This role is ideal for a motivated professional who thrives in a dynamic, results-driven environment.

Accountabilities:

Manage a personal book of business, meeting retention objectives and identifying cross-sell and upsell opportunities.
Lead a team of Account Managers and Coordinators, providing mentorship, coaching, and performance feedback.
Oversee daily client service activities including certificates, endorsements, billing inquiries, and renewals.
Analyze client exposures, loss history, and operations to recommend effective P&C solutions.
Ensure operational and compliance standards are maintained, collaborating with carriers and partners to implement profitable strategies.
Track KPIs and implement process improvements to drive operational excellence and service consistency.
Address escalated client or internal challenges with professionalism and urgency.

Requirements:

Bachelors degree in business, communications, operations, or related field.
Minimum of 5 years of P&C experience with a carrier, broker, or consulting firm, including strong client service expertise.
Valid P&C brokers license.
Demonstrated experience in mentoring or coaching team members.
Preferred: experience implementing process improvements, measurable performance metrics, or professional P&C certifications.
Strong strategic vision, analytical problem-solving, and client-focused mindset.
Excellent people leadership, coaching, and team development skills.
Proficiency in Microsoft Office and agency management systems.
Strong communication, organizational, and collaboration capabilities.

Benefits:

Competitive salary range of $80,000$100,000 per year plus eligibility for annual bonus.
Medical, dental, and life insurance, including disability coverage.
401(k) retirement plan.
Generous paid time off and holidays.
Remote work flexibility.
Professional development opportunities.
Supportive, growth-oriented work environment emphasizing collaboration and accountability.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Client Service Manager- Select Commercial P&C at Jobgether – United States

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