Technical Trainer at ALEXANDRIA SANITATION AUTHORITY – Alexandria, Virginia

About Us

AlexRenew is one of the most advanced wastewater utilities in the United States, serving over 300,000 customers in Alexandria, VA, and parts of Fairfax County. Each year, our facility processes and treats approximately 13 billion gallons of wastewater received from area homes, schools, and businesses to protect public health and the environment. If you are interested in working for a leader in the wastewater industry, we invite qualified candidates to apply for our Technical Trainer position.

What we do and how we do it is driven by our five Goals:

• Operational Excellence: Taking proactive steps to meet current and future challenges.
• Thriving Workforce: Investing in our staff and fostering a culture of belonging.
• Strategic Partnerships: Promoting watershed-level thinking.
• Environmental Sustainability: Being good stewards of our resources to minimize our impact.
• Commitment to the Community: Strengthening connections with the public and providing affordable service.

Summary:

The Technical Trainer is responsible for hands-on wastewater technical training for the Operations and/or Maintenance Departments. This role involves assessing training needs, creating curriculum and materials and conducting sessions to improve employee competency. Overtime and flexible work schedule to support shift employees may be required on an as needed basis and with prior approval from the Chief Human Resources Officer.

Essential Duties & Responsibilities:

• Serves as a key hands-on trainer for Operations and/or Maintenance.
  • Operations Trainer to include Liquids and Solids Process; fully versed in the operation of all process sections. Understands limits of own knowledge and who and where to turn when additional information is needed. Seeks to continually learn new things, revisits and re-evaluates old information and shares knowledge.
    • Responsible for training operations technicians on all shifts, hours and days worked will vary.
    • Performs hands-on and theoretical training for new technicians with one-on-one or group training. Demonstrates tasks, explains process operations and conducts field walkthroughs. Ability to keep staff engaged during training sessions.
  • Maintenance Trainer to include mechanical, electrical, preventive and facilities. Fully versed in the maintenance of all areas of maintenance and facilities. Understands limits of own knowledge and who and where to turn when additional information is needed. Seeks to continually learn new things, revisits and re-evaluates old information and shares knowledge.
    • Responsible for training maintenance and facilities staff.
    • Performs hands-on and theoretical training for new Maintenance, Control System and Facilities Technicians with one-on-one or group training. Demonstrates tasks, explains process and conducts field walkthroughs. Ability to keep staff engaged during training sessions.
• Conducts or assists with recurring training sessions for all technicians to attend to include the development of training presentations and public speaking.
• Continually seeks to solve problems and improve the performance of the facility and the skill set of the technicians. Identifies what needs to be done, accurately identifies stakeholders and seeks input, takes action and communicates outcome. Actively seeks and involves subject matter experts in the training program.
• Works closely with other departments as needed to update related training materials.
• Ensure that all training materials are accurate and accessible
  • Oversee periodic review process standard technical training materials to include: UPCPs (Plant O&M Manual), Biosolids Management Plan, Reclaimed Water Plan, SOPs, process modules, and others as assigned; to ensure that they reflect the most current operational conditions.
    • Reviews, edits and updates Standard Operating Procedures (SOPs).
    • Organize and maintain technical training library in SharePoint so that files are available as needed.
    • Coordinate technical review of new training materials, provide timely feedback on internal and external training materials.
    • Ensure that new equipment is incorporated into standard training materials.
  • Plan, track, and deliver training to all technicians
    • ­With support from Supervisors, create training plans for technicians.
    • With support from Supervisors, ensure that technicians are completing assigned training and progress is being tracked.
    • Facilitate training in areas of expertise.
    • Identify appropriate subject matter expert trainer and coordinate with subject matter experts to deliver the training needed.
    • Schedule follow-up hands-on practice time for each trainee.
  • Assess effectiveness of training
    • Create and deliver assessments for each training module.
    • Review assessments and retrain areas that need improvement.
    • Gather formal and informal feedback on training program.

• Support continuous learning culture
  • Actively promote training opportunities. Be a positive ambassador for continuous learning.
• Works with and backs up the Learning and Talent Development Specialist as needed.
• Actively always promotes safe behaviors and health awareness in the execution of daily tasks.
• Perform other duties as assigned.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High school diploma or GED required, completion of two (2) years of college preferred.
• Two (2) years progressively responsible work experience, including specialized training in wastewater treatment, physical sciences or engineering or any combination of education, training and experience which provides the knowledge, skills and abilities desired.
• Virginia Wastewater Works Class 1 license and/or ABC Plant Maintenance Technologist Class III certification, or ability to obtain within two years of employment preferred.
• Organization skills, ability to organize data and plan, to work autonomously while prioritizing and multi-tasking several assignments; project management skills and ability to effectively balance multiple projects.
• Analytical thinking, ability to conduct research and analyze various forms of data.
• Problem-solving skills, ability to troubleshoot and devise alternative strategy.
• Attention to detail, ability to deal with various staff and data related to them.
• Interpersonal skills, ability to influence to help others develop and grow.
• Collaboration and communication skills, ability to actively engage and collaborate with all staff and external consultants.
• Must have a strong work ethic, a can-do attitude, the desire to be a team player, be proactive and suggest ideas for easier processes for more efficiency.
• High degree of professionalism includes the ability to handle sensitive/confidential material.
• Strong computer skills including working knowledge of learning management systems, content creation software and intermediate to advanced Microsoft Office Suite.
• Good to excellent writing skills and ability to use various written communication tools.
• Knowledge of adult learning principles includes how to successfully train and present.

Physical Demands:

The physical demands described here are representative of those that an employee may perform on an occasional to regular basis while performing functions of this job. Reasonable accommodations may be made to enable individuals to perform these functions. A detailed Physical Demands Analysis is available in Human Resources and a copy will be provided to all incumbents in this position. While performing the duties of this job, typical of office work, include lifting up to 10 pounds, and minimal pushing or pulling.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environmental conditions necessitate following strict safety guidelines and use of Personal Protective Equipment. While performing the duties of this job, the employee performs work indoors in a climate-controlled environment, with outdoor trips between buildings.

Disclaimer:

The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.