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Product Engineer - Forward Deployment Management at Jobgether – United States

Jobgether
United States, United States
Posted on
NewJob Function:Engineering
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About This Position

Product Engineer - Forward Deployment Management

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Engineer Forward Deployment Management in the United States.
This role sits at the forefront of conversational AI innovation, leading the deployment of next-generation agentic voice and chat solutions for strategic customers. You will combine deep technical expertise in LLMs, voice stacks, and full-stack development with a customer-facing mindset to design, implement, and optimize intelligent virtual agents in real-world production environments. Acting as a bridge between customer engineering teams and core product groups, you will transform complex business requirements into scalable AI-driven workflows. From prompt engineering to performance tuning and A/B testing, your work will directly shape how enterprises leverage advanced automation. This is an opportunity to operate in a high-visibility, high-impact environment where experimentation, iteration, and measurable outcomes drive success.
Accountabilities:
  • Lead the design and deployment of multi-step conversational workflows using agentic frameworks, enabling LLM-powered agents to execute complex, multi-tool tasks.
  • Fine-tune large language models to optimize performance, reduce latency, and minimize hallucinations in real-time voice and chat interactions.
  • Develop and deploy custom full-stack solutions (Python/JavaScript) that integrate AI agents with enterprise backend systems such as CRM, ERP, and knowledge bases.
  • Engineer and iterate advanced prompts (e.g., few-shot, chain-of-thought) to ensure contextual accuracy, logical consistency, and reliable tool usage.
  • Optimize text-to-speech (TTS) systems to refine tone, pacing, prosody, and emotional accuracy aligned with brand voice and customer experience standards.
  • Conduct A/B testing and performance monitoring to continuously improve conversational quality, acoustic performance, and system responsiveness.
  • Serve as the embedded technical expert for customer engagements, translating business objectives into scalable AI-driven solutions.
  • Manage end-to-end production deployments, leveraging real-world usage data to drive iterative optimization and platform enhancements.
  • Provide structured feedback to product and engineering teams, identifying LLM limitations, edge cases, and opportunities for platform innovation.

Requirements:
  • 3+ years of experience in a technical, customer-facing role (e.g., Forward Deployed Engineer, Solutions Architect, Technical Lead) within AI/ML or complex SaaS environments.
  • Hands-on experience designing and deploying LLM-based solutions using agentic frameworks such as LangChain, LlamaIndex, or similar tools.
  • Strong expertise in voice technology stacks and TTS integration, including prompt engineering for speech synthesis control (tone, pacing, prosody).
  • Proven ability to craft and manage iterative prompts guiding generative logic and conversational flow in production systems.
  • Solid programming skills in Python for prototyping, API integrations, and production deployment; familiarity with JavaScript and modern DevOps practices preferred.
  • Experience conducting A/B testing and performance evaluation in AI-driven applications.
  • Strong analytical and problem-solving skills, with the ability to diagnose LLM failure modes and optimize system behavior.
  • Exceptional communication skills, capable of translating complex AI concepts into clear guidance for both technical teams and executive stakeholders.
  • Comfortable operating in fast-paced, iterative, and highly collaborative environments.

Benefits:
  • Competitive total compensation ranging from $124,000 to $271,200 USD, based on experience, qualifications, and location.
  • Eligibility for performance-based bonuses and equity participation.
  • Comprehensive medical, dental, and vision insurance.
  • Retirement savings options.
  • Generous paid time off and flexible work arrangements (remote or hybrid, depending on role alignment).
  • Inclusive, growth-oriented culture with strong emphasis on innovation and career development.
  • Wellness initiatives supporting physical, emotional, and financial well-being.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.


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Job Location

United States, United States

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