Housekeeping Room Attendant - Turndown Service (2:30pm to 9pm) at SingleThread Farms - Restaurant - Inn – Healdsburg, California

Compensation + Benefits

• Pay range: $18.00 - $20.00 per hour plus gratuities (approximately $24.00 - $28.00/hour)*
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) w/ company discretionary match
• Flexible Spending Account
• Employee Assistance Program - 6 free counseling sessions annually for you and your household members
• Employee Dining and Wine Discounts
• Daily Family Meal
• Customized Educational Opportunities
• Opportunity for Advancement within the Vertice Portfolio
• Referral Bonuses
• Uniform

POSITION SUMMARY

This position focuses on providing turndown service at the inn, with scheduled hours from 2:30 PM to 9:00 PM. Under the general direction of the Housekeeping Lead, the Housekeeping Room Attendant is responsible for performing all daily tasks associated with housekeeping duties for cleaning, sanitizing, disinfecting, and readying guest rooms according to our standards, policies, and procedures, and in adherence to all state and local laws relating to the Cal/OSHA COVID-19 Prevention Plan.

• Cleaning, disinfecting, and resetting guest bedroom, kitchenette, and bathroom areas
• Changing linens, making beds, organizing collateral on tables, straightening furniture, dusting, vacuuming, and mopping of rooms, emptying trash
• Cleaning and maintaining common areas, lobby, restrooms, and offices
• Washing, drying, folding, and ironing linens and towels
• Completing assigned tasks in a timely manner as outlined by Housekeeping leadership team
• Promoting a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction; being comfortable responding to and carrying out specific guest needs and requests
• Being courteous and helpful to guests, including reporting any guest request or lost/found items
• Ensuring the confidentiality and security of all guest rooms
• Performing additional duties as assigned by the Housekeeping leadership team that may or may not be inclusive of the normal scope of duties, and based upon business needs
• Varying schedule to include holidays and extended hours as needed

QUALIFICATIONS

• One (1) year prior experience in an equivalent cleaning position
• Bilingual preferred
• High school diploma or equivalent vocational training
• Must be able to speak, read, write, and understand English at a basic level
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
• Must be able to lift and carry up to 40 pounds
• Ability to stand and/or sit for prolonged periods of time
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment

KEY COMPETENCIES

• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
• To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
• To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
• To be flexible, responding quickly and positively to changing environments
• To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
• To be a positive role model and demonstrate the ethos of Kyle, Katina, Tony, and the management team

* The above represents the expected pay range for this position, that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future.

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.

Vertice Hospital is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Vertice Hospitality is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.