Senior Scrum Master at AHEAD – Chicago, Illinois

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

AHEAD Information Technology is seeking a Senior Scrum Master to support multiple Agile teams in a growing and dynamic environment. This role is ideal for someone with strong delivery experience, a passion for Agile, and a collaborative mindset. Whether you're joining externally or transitioning internally from a Project Manager or QA Manager role, this position offers an opportunity to expand your impact through Agile facilitation and coaching.

We embrace a culture where if we don’t know, we learn — and if we know, we spread. This mindset is key to how we grow together and support our teams.

Facilitate Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) across multiple teams Support teams in applying Agile principles and Scrum framework Coach team members on estimation, definition of done, and sprint planning Help teams become more self-organized and improve delivery flow Identify and remove impediments to help teams meet sprint goals Share team performance metrics and insights with stakeholders Foster transparency, collaboration, and continuous improvement Partner with product owners to refine and prioritize backlogs aligned with business goals Encourage healthy team dynamics and cross-team coordination Other job duties as assigned

Minimum Required: Bachelor’s degree in Computer Science or related field Preferred: PMI-ACP, CSM, or PSM certification; Salesforce certification a plus

5+ years of professional experience in IT delivery, including time as a Scrum Master or in a similar leadership role Experience working with Salesforce development teams Strong understanding of Agile principles and Scrum practices Familiarity with Agile tools (Azure DevOps, Jira, Rally) and Microsoft 365 Excellent facilitation, coaching, and mentoring skills Strong communication, problem-solving, and conflict resolution abilities

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.