Forward Deployment Engineer at Qyrus Inc. – Chicago, Illinois

Qyrus is redefining how software is tested and released.

We are a cloud-native, AI/ML-powered test automation platform designed for the entire lifecycle, from design to release. Built as a low-code/no-code SaaS solution, Qyrus enables organizations to accelerate quality, reduce risk, and scale innovation.Recognized by leading analysts like Gartner and Forrester as a next-generation testing platform, Qyrus is positioned at the forefront of digital transformation. Learn more: https://www.qyrus.com

Location: Chicago, IL (Hybrid, Qyrus Office) or Remote (Atlanta, GA or Houston, TX)

About You and the Role

You are a hands‑on, client‑facing problem solver who thrives at the intersection of technology, customers, and product execution. As a Forward Deployment team member, you work directly with customers to deploy the Qyrus platform in real‑world environments, ensuring rapid adoption, measurable value, and successful outcomes. You act as the bridge between customers, product, and engineering, bringing solutions to life and turning feedback into impact.

About Your Responsibilities

You will:

Work directly with customers to deploy, configure, and optimize the Qyrus platform in live environments. Act as a trusted technical and functional advisor, understanding customer needs and translating them into effective platform implementations. Drive hands‑on implementation, onboarding, and enablement, ensuring customers see value quickly and consistently. Customize workflows, configurations, and use cases to align Qyrus capabilities with customer objectives and technical environments. Collaborate closely with product and engineering teams, escalating issues, sharing insights, and influencing feature enhancements based on real‑world usage. Troubleshoot deployment, integration, and performance challenges, owning issues through resolution. Conduct live demos, workshops, and training sessions to support adoption across technical and business stakeholders. Capture customer feedback and success metrics, helping shape product strategy and deployment best practices. Support proof‑of‑value and pilot deployments, helping prospects transition into long‑term customers. Represent Qyrus on‑site and remotely, including travel to customer locations when needed.

About Your Qualifications

You bring:

A bachelor’s degree (engineering, computer science, or related field preferred) with 5–8 years of relevant experience in customer‑facing, deployment, or solution‑engineering roles Strong ability to work directly with customers in ambiguous environments, turning business needs into technical outcomes Experience deploying or supporting SaaS platforms, ideally in QA, test automation, DevOps, or AI‑enabled products Comfort working across technical and non‑technical stakeholders, from engineers to business leaders Hands‑on troubleshooting and problem‑solving skills, with a bias toward action Strong communication skills and a willingness to get into the details to ensure customer success Experience collaborating with product and engineering teams to influence roadmap and platform improvements Comfort with fast‑paced environments, changing requirements, and on‑site customer engagement Nice to have: Experience with test automation, QA platforms, or SDLC tools Exposure to APIs, integrations, or enterprise deployments Experience in forward deployment, solutions engineering, or technical consulting roles

What we Offer

Salary from: 90-120kHybrid work in our Chicago OfficePaid Time-OffFull Benefits within 30 days including Med/Den/Vis/life401k with company match

Applicant note

Candidates should be authorized to accept employment in the U.S. from any employer, should be willing to start within four weeks of accepting an offer. Qyrus is committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. AI Use Disclaimer Please be advised that Qyrus utilizes artificial intelligence tools to assist in the initial review of resumes. This technology is used to enhance our recruitment process by analyzing key qualifications and skills. However, interviewing decisions are made by our Human Resources team based on a comprehensive evaluation of each candidate's qualifications and experience.