What is the role of a Service Coordinator at AIP Connect?

The Service Coordinator position at AIP Connect is a Full-time or part-time position opportunity in the relevant field.

Where is this Service Coordinator job located?

Greater Toronto Area, Other / Non-US, Other

What type of employment is offered for this Service Coordinator role?

Full-time or part-time position

What industry does this Service Coordinator position belong to?

This role spans multiple industries.

How can I apply for the Service Coordinator position at AIP Connect?

You can apply directly through the application link provided.

Service Coordinator at AIP Connect

Service Coordinator

Our client is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. They thrive on core values like honesty and integrity, and youll work alongside a dedicated team making an impact. They are currently seeking to hire 2 Service Coordinators.

As a Service Coordinator, you will play a vital role in coordinating client and caregiver schedules, focusing on compliance and client satisfaction. This role is perfect for someone with a strong service orientation, attention to detail, and a passion for enhancing the lives of our senior clients.

Are you ready to join a high-performing team that supports and encourages you to be your best? This fast-paced position coordinates care between our clients and professional Caregivers, aiming to create extraordinary relationships. If you're energetic, level-headed, and passionate about making a real difference, we want you to join us!

Schedule: Sunday to Thursday or Tuesday through Saturday

What We Offer

Group Health Insurance,
Vision, and Dental
RSP Plan with 4% company match
Generous PTO Program
Bonus Program
Tuition Reimbursement
A meaningful career in a vital industry
Opportunity for growth within the company
On-call responsibilities earn $80 per night

Key Responsibilities

Answer calls professionally and knowledgeably
Match clients and Caregivers based on needs, skills, and location
Maintain schedules, fostering quality matches and strong relationships
Monitor, mediate, and log activities in our software system
Ensure accurate client and Caregiver records
Address client and Caregiver concerns as needed
Communicate openly with colleagues, Caregivers, clients, and family members
Uphold company policies, procedures, and business ethics
Perform caregiving in emergencies if on-call

Qualifications

High integrityExcellent customer service skills and eagerness to learn
Strong organizational and typing skills (60 WPM preferred)
Ability to excel in a fast-paced, team-oriented environment
Adaptable and able to act with urgency
Enjoys a sense of humor
Completes criminal background, MVR, drug screen, and reference checks
Passion for working with the aging population is preferred
Familiarity with Outlook, WellSky (ClearCare), Salesforce, and Microsoft Office Suite

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connects careers page, as third-party sites may not reflect current information.

$24 - $25 an hour

Service Coordinator at AIP Connect – Greater Toronto Area

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