Senior Supervisor, Contracts and Chargebacks - REMOTE at Jobgether – United States

Senior Supervisor, Contracts and Chargebacks - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Supervisor, Contracts and Chargebacks - REMOTE. In this role, you will lead and manage a team of analysts responsible for the accuracy and efficiency of contract processing and chargebacks. You will play a key role in ensuring timely updates and resolving discrepancies, impacting both our internal operations and customer satisfaction. Your leadership will foster the professional growth of the team, ensuring that operational metrics and efficacy standards are met. The role also involves collaboration with various departments to drive improvements and innovative solutions in contract management processes.Accountabilities

• Lead, guide, and develop a team of senior analysts and analysts.
• Ensure timely updates of all contract pricing and membership information into the contract management database system.
• Assist in identifying the cause for variances in contracts.
• Receive, identify, and resolve discrepancies associated with assigned supplier contract issues.
• Communicate effectively with customers, suppliers, and external partners to resolve inquiries in a timely manner.
• Validate contract maintenance reports and make appropriate system changes.
• Assist in the reconciliation of chargebacks.
• Oversee the timely collection of monies due from suppliers.
• Coordinate with Finance and Accounts Receivable teams to identify and resolve invoice discrepancies.
• Develop innovative solutions to streamline team workload and increase productivity.
• Review goal and performance measurements; develop plans to achieve them.
• Manage, mentor, and evaluate the performance of analysts to achieve goals.
• Evaluate business processes and recommend changes for improvement.
• Develop and apply policies to effectively develop department staff.
• Work with management to align team structures with organizational objectives.
• Analyze department statistics against established KPIs and share findings.

Requirements

• Undergraduate degree from a 4-year university in Business, Economics, Accounting, Finance, or related field.
• 5+ years of working experience; 1+ year of remote management experience.
• Knowledge of Contract & Chargeback processes is desirable.
• Experience in the pharmaceutical industry is preferred.
• Proficient in Microsoft Word, Excel, and Power BI.
• Prior experience in SAP is desirable.
• Strong written and verbal communication skills.
• Exceptional presentation and interpersonal skills.
• Demonstrated leadership and delegation abilities.
• Strong customer service orientation.
• Excellent organizational skills and attention to detail.
• Self-motivated and capable of thriving in a fast-paced environment.
• Strong analytical skills and ability to analyze data.
• Adaptable to change.
• Ability to make sound judgments and communicate them effectively.
• Experience collaborating with diverse teams.

Benefits

• Competitive compensation and comprehensive benefits package.
• Medical, dental, and vision care coverage.
• Support for working families, including dependent care and family building support.
• Paid parental and caregiver leave.
• Variety of training programs and professional development resources.
• Opportunities for mentorship and volunteering activities.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1