HR Coordinator at River Run Services LLC – Newburyport, Massachusetts

River Run is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank & Trust.

The HR Coordinator provides administrative and operational support to HR Business Partners and HR Generalists across the employee lifecycle, with a strong focus on talent acquisition, onboarding, and offboarding processes. This role ensures a smooth and consistent candidate and employee experience by coordinating recruitment activities, managing passive talent pipelines, supporting pre-hire and pre-onboarding tasks, and maintaining accurate records and recruiting metrics.

Talent Acquisition Support

• Review resumes and applications to identify qualified candidates for HR Generalists.
• Coordinate and schedule follow-up conversations and interviews between candidates and HR Generalists/hiring managers
• Support the preparation and administration of offer letters and related recruitment documentation
• Conduct or coordinate pre-hire screenings, including background checks and other required verifications
• Proactively identify, track, and maintain a pipeline of passive candidates for current and future hiring needs
• Conduct outreach to passive candidates to assess potential interest in open or upcoming positions
• Partner with HR Business Partners to align passive candidate pipelines with workforce planning and anticipated hiring needs

Onboarding & Pre-Onboarding

• Manage pre-onboarding tasks to ensure new hires are prepared for their start date
• Coordinate onboarding logistics with L&D department and hiring managers and ensure completion of required documentation.
• Serve as the primary point of contact for the Buddy Program, including coordinating buddy assignments and supporting program logistics

Offboarding Support

• Assist with employee offboarding procedures, including coordination of exit documentation, system access changes, and internal notifications
• Ensure offboarding processes are completed accurately and in a timely manner

Administrative & Program Support

• Maintain HR records with a high level of accuracy, confidentiality, and compliance
• Provide general administrative support to HR management as needed.
• Assist with the continuous improvement of HR processes, tools, and documentation.
• Actively stays current on all Bank products, services, procedures, policies, and applicable regulatory and compliance requirements by regularly attending team meetings, completing mandatory training on schedule, and applying knowledge to ensure accuracy and compliance in daily operations.
• Ensures adherence to federal and state laws, regulations, and bank policies by preventing violations, minimizing risks, and safeguarding the Bank’s interests.
• Verifies transactions and account balances, ensuring compliance with bank policies and state and federal regulations and the Bank Secrecy Act (BSA), as applicable to the role.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or an equivalent combination of education and experience
• 1–2 years of experience in Human Resources or a related role, with exposure to recruiting coordination, onboarding, or HR administrative tasks preferred
• HR certification (e.g., SHRM-CP, PHR) is a plus but not required
• Strong organizational, communication, and interpersonal skills
• High attention to detail with the ability to handle confidential and sensitive information
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with HRIS systems preferred
• Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment
• Customer-service mindset with a professional and approachable demeanor
• Internship or relevant coursework in HR may be considered

River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.

The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.