Customer Service Representative- Cincinnati, Ohio in Cincinnati, Ohio at Tech24
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Job Description
Tech24 in Cincinnati OH is looking for a Customer Service Specialist!
THIS IS NOT A REMOTE POSITION
We are an HVAC/Refrigeration repair company based out of Greenville, South Carolina. Our company is looking for a front desk/office coordinator. Position will be responsible for incoming phone calls and emails from customers, answering technician questions, providing work orders and purchase orders, handling incoming parts and other office duties as needed.
We offer a competitive benefit package including health insurance coverage, paid holidays, vacation time and casual dress code.
If you think you are our next team player, please contact us!
This is a direct hire full-time position, Monday thru Friday.
Answer phone calls on a multiple phone line system.
Dispatch service calls to Service Manager.
Maintain daily call logs and parts logs.
Handle and process incoming deliveries.
Respond to invoicing questions and concerns.
Perform other office duties as needed.
Job Type: Full-time
Competitive pay
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/