Receptionist at Asbury Automotive Group – Draper, Utah

Receptionist
11548 Lone Peak Pkwy, Draper, UT 84020, USA
Requisition ID Req #1524

About Asbury

Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Receptionist
Primary Responsibilities:
The Receptionist is expected to:

Ensure all calls and customers are greeted in a timely, professional, and welcoming fashion to initiate positive visits.

Seek ways to continuously exceed employee, customer, and market expectations through business operations and efficiencies.

Be a teacher to support the efforts of other employees to be successful.

Reports to: General Sales Manager/ Controller
Essential Job Functions:

Maximize Production, Customer Service, and Profitability.

Achieve customer service satisfaction standards while facilitating incoming calls and traffic.

Effectively greet, communicate and guide customers to appropriate departments for assistance.

Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.

Accurately file receipts and permits to maintain an accurate record-keeping process to ensure quick data retrieval.

Complete and maintain all Larry H. Miller Dealerships’ required training.

Maintain ability to handle job stress and effective interaction with others in the workplace.

Complete all other job duties as requested by management.

Operate with Integrity.

Demand the highest ethical standards from self and others.

• Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships.

Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.

Physical Demands:

Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors.

Must be able to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilities.

Required vision includes close vision, distance vision, peripheral vision, and the ability to adjust focus.

While performing the duties of the job, the employee is exposed to weather conditions precedent at that time.

Required to lift up to a minimum of 5lbs.

Regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager is required.

Minimum Qualifications:

Education, Experience, and Certification(s)/Training.

High school diploma or the equivalent.

1+ years of reception experience in a retail facility desirable.

Maintain valid driver’s license and MVR record within company policy requirements if driving is required.

Skills.

Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others’ reactions, and understanding why they react as they do.

Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiating with others.

Knowledge

Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.

Knowledge of Larry H. Miller Dealerships’ current company management systems desirable.

Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology.

English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services.

Company Benefits:
Pay and Recognition:

Paid holidays & paid time off

Deferred Holiday Pay Match

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

INDOTHER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details
Job FamilyAdministrativePay TypeHourly