Operations Supervisor at Mountain Valley Express – Phoenix, Arizona

Onsite - Phoenix, AZ

Mountain Valley Express (MVE) is a leading LTL Carrier and 3PL Services provider with locations across California, Arizona, and Nevada.With years of experience, a dedicated team, and cutting-edge technology, MVE offers a comprehensive range of services, including warehousing and distribution, full truckloads, less-than-truckloads, custom invoicing and auditing, optimization and engineering solutions, and packaging and shipping supplies. Our deep understanding of the market, along with strong carrier relationships, allows us to deliver tailored solutions that meet the unique needs of our customers. MVE is committed to delivering a “service-first” attitude with integrity and reliability, always striving to exceed customer expectations.

We are seeking an Operations Supervisor to join our team. Reporting to the Service Center Manager, this role is crucial in overseeing profitable and efficient warehouse operations. The Operations Supervisor will manage a shift or section within our service center, ensuring all KPIs are achieved. This role will lead, develop, and inspire a team to foster innovation and operational excellence, with a focus on maintaining safety standards, efficiency, and employee engagement.

• Terminal Operations: Oversee daily workflow, scheduling, and organizing staff to ensure proper shift coverage.
• Safety & Compliance: Monitor and evaluate the safety of employees and the efficiency of loading/unloading processes, ensuring compliance with safety programs.
• Team Leadership: Act as a primary information source for the team, mentoring, training, and developing staff for career growth and performance improvement.
• Hiring & Training: Recruit and onboard new warehouse employees, providing ongoing training.
• Performance Management: Conduct performance evaluations and foster an environment of accountability and recognition.
• Operational Efficiency: Ensure trailers are loaded optimally and collaborate with Dispatch to maximize efficiency.
• Reporting: Complete required management reports and execute maintenance activities as needed.
• Regulatory Compliance: Stay up-to-date on federal and state safety regulations, implementing procedures in alignment with OSHA and DOT guidelines.

• Education: High school diploma or GED required; associate or bachelor’s degree preferred.
• Experience: Minimum of five (5) years of relevant industry experience, with prior supervisory experience strongly preferred.
• Skills: Strong verbal and written communication, interpersonal skills, and demonstrated accountability. Thorough knowledge of warehouse operations, policies, and applicable safety regulations. Customer-oriented mindset.

• Salary: $65,000 - $75,000 annually, based on experience and location.
• Classification: Exempt, subject to all applicable state and federal laws.

• Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement: 401(k) plan with company match.
• Additional Benefits: Company-paid Life and AD&D Insurance, flexible work schedules, paid vacation, sick leave, and holidays.

Physical Requirements:

• Frequent walking throughout the facility and between departments as part of daily operational tasks.
• Occasional periods of sitting at a desk and working on a computer.
• Ability to lift and/or move up to 20-25 pounds.

Mountain Valley Express is an at-will and equal opportunity employer. We are committed to employing and assigning the best-qualified candidates without discrimination based on race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status, or any other status or characteristic protected by law.