Field Service Technician at Solara Solutions, LLC – Morrisville, North Carolina

The Field Service Technician is the global face of AAE, handling everything from minor software updates to full-scale upgrades on high-tech machines. You’ll be the expert customers rely on, delivering technical solutions with professionalism, adaptability, and a human touch. Every day brings new challenges—different machines, customers, and issues—but what stays constant is your problem-solving mindset and commitment to quality.

Experience/Education Qualifications:

• Associate degree or higher in Mechatronics, Mechanical Engineering, or Electrical Engineering.
• 3–5+ years in a technical service environment.
• Mechanical, electrical, or electronic systems knowledge.
• Industrial machinery expertise.
• Diagnostic tool proficiency.
• Understanding of safety protocols.
• Strong problem-solving and analytical abilities.
• Customer-focused mindset.
• Excellent communication skills.
• English (additional languages a plus).
• Requires up to 70% travel, often on short notice (within two days), with assignments that may last several weeks.

Job Responsibilities:

• Performing national service assignments at customer sites.
• Gaining hands-on experience on the shop floor to fully understand our machines and systems.
• Training on new systems at both AAE locations (Helmond, Netherlands and Morrisville, NC)
• Installing and commissioning machines at customer locations worldwide.
• Performing maintenance and modifications on-site.
• Supporting the assembly and service teams when working at an AAE location.

*Remote or hybrid work options are not available, and relocation expenses are not covered.*

*This position requires a valid passport that remains in effect for a minimum of 6 months.*

About AAE North America

AAE North America is a family-owned technology company headquartered in the Netherlands, recognized for innovation, precision, and a people-first approach. Based in Morrisville, NC—minutes from Research Triangle Park—we deliver groundbreaking high-tech solutions within a family-like culture. We don’t build standard machines; we develop advanced modules, systems, and complete automation solutions capable of producing up to 350 million products per year, including precision components for revolutionary medical and semiconductor applications. Designs and manufacturing take place in Raleigh, NC, USA, and at our headquarters in the Netherlands, and we deliver solutions worldwide—so you’ll work with cutting-edge technology that’s constantly evolving. Our success comes from the drive, creativity, and pride of our team—at AAE, you’re not just an employee; you’re part of something great.