Community Supports Lead Care Manager at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Community Supports Lead Care Manager in the United States.

This role sits at the heart of community-based healthcare coordination, supporting members in navigating complex health and social needs while promoting independence and long-term stability. The Community Supports Lead Care Manager works directly with individuals and families, ensuring they receive comprehensive, compassionate, and continuous support across medical and social services. This position combines hands-on case management, care coordination, and advocacy with leadership responsibilities within a collaborative care team. Operating in a hybrid model with significant field engagement, the role requires strong interpersonal skills, cultural sensitivity, and the ability to build trust with diverse communities. It is a mission-driven opportunity to directly improve health outcomes while connecting members to essential resources such as housing, food security, and employment support.

The Community Supports Lead Care Manager is responsible for delivering end-to-end care coordination, supporting member well-being, and ensuring access to essential community and healthcare resources while also providing leadership within the care management team.

• Conduct comprehensive member assessments to identify health, social, and environmental needs, and develop individualized care plans tailored to each member’s circumstances.
• Coordinate all aspects of care, including scheduling services, managing follow-ups, and connecting members with community-based resources.
• Maintain ongoing, empathetic communication with members through phone, virtual, and in-person interactions to monitor progress and adjust care plans as needed.
• Serve as a central liaison between members, families, healthcare providers, and community organizations to ensure seamless coordination of services.
• Advocate for members to ensure equitable access to healthcare services, timely authorizations, and appropriate support systems.
• Maintain accurate, compliant documentation of assessments, care plans, and outcomes in alignment with regulatory standards.
• Provide mentorship and day-to-day support to other care managers while contributing to team development and onboarding activities.

The ideal candidate brings strong experience in case management or social services, with a deep understanding of healthcare systems and a compassionate, member-centered approach to care.

• 3–5 years of experience in case management, social services, or healthcare-related roles.
• Familiarity with Medi-Cal, CalAIM, and community support programs is highly desirable.
• Strong knowledge of healthcare systems, managed care operations, and local community resources.
• Excellent communication, empathy, and interpersonal skills with the ability to build trust across diverse populations.
• Strong organizational and time management skills with attention to detail in documentation and coordination.
• Experience using case management systems, EHR platforms, and related digital tools.
• Cultural competence and a strong commitment to equity, dignity, and person-centered care.

• Hourly compensation ranging from $30.00 to $35.00
• Hybrid work model with a combination of field-based (Santa Clara County) and remote work
• Monday–Friday schedule (8:30 AM – 5:00 PM)
• Opportunity to make a direct impact on community health and well-being
• Collaborative, mission-driven, and inclusive work environment
• Ongoing training and professional development opportunities in care management and related fields
• Exposure to interdisciplinary teams and community-based service networks