Senior Program Manager at RLDatix – Skopje

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a Senior Program Manager - Technical Delivery to join our Technical Delivery team, so that we can drive the most critical, cross-functional technical initiatives to success and ensure a clear path from business strategy to technical execution. The Senior Program Manager will lead and orchestrate large-scale, complex technical programs across multiple teams and stakeholders to deliver measurable improvements that advance our mission of safer, better healthcare for all.

• Diagnose evolving engineering priorities and recalibrate technical program timelines to ensure alignment with strategic delivery objectives

• Orchestrate cross-functional technical initiatives and oversee execution to achieve programme milestones with consistently high quality standards

• Cultivate strong stakeholder relationships and deliver tailored communications to foster alignment and shared understanding across diverse audiences

• Identify and analyse program-level risks using structured assessment techniques to safeguard delivery outcomes and protect against schedule or quality deviations

• Conduct in-depth stakeholder workshops and translate strategic aims into detailed programme documentation to ensure clear, measurable delivery plans for all contributors

• Design and implement scalable delivery frameworks to streamline workflows and optimise execution across multiple technical teams

• Coordinate and mediate interactions between engineering, product, and business teams to drive consensus, remove blockers, and accelerate technical delivery

• 5–8 years of experience in Program or Project Management, including 1–3 years in a lead or senior role

• Proven success in orchestrating complex technical programs, optimising resource allocation, and driving strategic delivery outcomes amid evolving requirements

• In-depth knowledge on how to identify, assess, and mitigate program risks using advanced risk management strategies that safeguard delivery outcomes and stakeholder confidence

• Advanced skills in engaging senior stakeholders, delivering tailored communications, and building consensus to drive alignment across cross-functional teams

• Track record of designing, implementing, and continuously improving scalable delivery frameworks and processes that enhance operational efficiency

• Good understanding of key healthcare regulations and standards such as HIPAA, GDPR, and ISO 27001 (desirable)

• An Undergraduate/Bachelor's degree in Computer Science or Software Engineering; a Postgraduate/Master's degree and PMP or PRINCE2 certification would be beneficial

• Business-level proficiency in English, both written and verbal

• A knack for working collaboratively within complex, matrixed environments alongside engineering, product, and business teams

• Sincere interest in healthcare technology and making a positive impact on patient safety worldwide

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.