User Experience Subject Matter Expert at CALIBRE Systems Inc – Alexandria, Virginia

User Experience Subject Matter Expert
HLS 5252-585

CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company, is looking for a highly motivated User Experience Subject Matter Expert to join our dynamic team supporting a federal client. This role requires an innovative and collaborative mindset, with the ability to work closely with designers, back-end engineers, and business stakeholders to deliver high-quality, scalable digital solutions.

The budgeted salary for this role is $165,000 per year.

Responsibilities include, but are not limited to:

· Conduct user research and analysis to inform user experience strategies and design decisions. · Gather and document user requirements, ensuring alignment with project objectives and federal standards using a variety of methods such as interviews, focus groups, and workshops. · Collaborate with cross-functional teams, including developers, analysts, data scientists, and stakeholders, to design and optimize user interfaces for data-driven applications. · Perform usability testing and data analysis to validate design effectiveness and improve user workflows. · Develop and implement data visualization solutions to present complex datasets in clear, actionable formats for stakeholders. · Maintain documentation for UX processes, standards, and best practices. · Ensure compliance with federal accessibility and security guidelines in all UX deliverables. · Provide expert guidance on integrating UX principles into Agile development cycles. · Create rapid prototypes and wireframes to validate their usability with end users to inform iterative development cycles.

· Advanced proficiency in quantitative research methods, statistical analysis, and data visualization techniques.

· Deep understanding of data governance principles, including data quality, metadata management, and compliance.

· Ability to properly handle and mask sensitive healthcare data to meet Federal data compliance standards

· Basic working knowledge (i.e. ability to understand, speak about, and participate in solutioning) of the following domains: Data privacy (specifically PII/PHI), data science, the software development life cycle, Federal data policies, the Tricare Military Health System

· Expertise in UX tools and methodologies (e.g., wireframing, prototyping, usability testing).

· Strong analytical and problem-solving skills for identifying and resolving user experience and data-related issues.

· Ability to communicate complex technical concepts to non-technical stakeholders effectively.

· Experience facilitating collaboration between technical teams, business stakeholders, and compliance officers.

· Understanding of Agile and SAFe frameworks to support iterative UX development.

· Master’s degree in Human-Computer Interaction, Data Science, Computational Science, or a related field.

· 10+ years of experience in UX design and research, with a strong emphasis on quantitative methods.

· 5+ years of experience working with Federal agencies (preferably healthcare and/or data-centric projects)

· 3+ years of experience in a lead or solo UX practitioner role supporting a highly technical and cross-functional team

· Proven track record of supporting data-centric projects in an Agile environment

· Demonstrated ability to manage complex UX projects involving large, sensitive datasets (qualitative and quantitative) and multiple stakeholders

· Active Secret Clearance at the Department of Defense (or eligibility to obtain a clearance)

· Ability to work east coast business hours (8am-5pm)

· Active Security+ certification

Remote (Worldwide)

Full-Time/Regular

Equal Opportunity Employer, including disability/protected veterans