Property Manager at Horizon Management Services – Appleton, Wisconsin

Full-Time Property Manager – The Landing at Eagle Flats & Buchanan Cottages (Appleton, WI) and Gateway Village (New London, WI)

We are seeking a highly organized, full-time Property Manager to oversee operations at three thriving communities: The Landing at Eagle Flats and Buchanan Cottages in Appleton, and Gateway Village in New London. These properties offer comfortable, well-designed living spaces and community amenities that foster a welcoming neighborhood atmosphere.

This is an exciting opportunity for someone who thrives in a dynamic environment and excels at multitasking, building strong resident relationships, and leading a high-performing team.

What We’re Looking For
We need a confident property management professional—someone skilled in maintaining occupancy, delivering exceptional resident experiences, and ensuring smooth operations. You should bring:

• Proven success in property management and team leadership
• Strong multitasking and organizational skills
• Excellent communication and patience when working with residents and staff
• A proactive, solutions-oriented mindset with exceptional follow-up
• Customer service instincts and enthusiasm for resident engagement and activities

Key Responsibilities

Operations & Team Leadership

• Manage budgets and drive net operating income
• Recruit, train, and support on-site team members
• Oversee maintenance workflow and ensure quality completion

Leasing & Marketing

• Maintain strong occupancy through effective marketing and resident retention strategies
• Conduct showings and deliver an exceptional prospect experience

Resident Experience

• Foster a welcoming, positive community environment
• Organize and promote resident activities to build community connections
• Address resident concerns promptly and professionally
• Monitor delinquencies and issue notices as needed residents. You should bring:
• A proactive, solutions-oriented mindset with exceptional follow-up
• The ability to create community culture from day one
• Strong customer service instincts and professionalism
• Confidence in managing operations, staff, and resident interactions as the property grows

Why Work With Us?

Legacy of Excellence: For nearly 40 years, we’ve set the standard for quality and innovation in every aspect of our business.
Client-Centric Approach: We’re committed to delivering solutions that exceed expectations, fostering long-term relationships built on trust.
Values-Driven Culture: Our workplace thrives on a culture where performance and purpose go hand in hand.

Education: Minimum high school diploma or equivalent. Bachelor’s Degree, preferred.

Experience: Prior property management experience required, preferable in a leadership role.

- Customer service experience is essential.

- Must have leasing experience. Fair Housing training.

- Ability to work with the public and senior citizens.

- Ability to plan and conduct recreational activities.

- Ability to be sensitive to the needs of others.