Body Shop Parts Advisor - Collision Center Holliston at Asbury Automotive Group – Holliston, Massachusetts

Body Shop Parts Advisor - Collision Center Holliston
Holliston, MA 01746, USA
Requisition ID Req #9684
About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Compensation: $17.00-$30.00 based on experience.


The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.


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Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Parts Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Parts Advisor who will help us redefine the car-buying experience.
he Body Shop Parts Advisor is responsible for provide guidance and assistance on the selection and procurement of required parts per the manufacture guidelines.

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line

Answer phone calls, provide price quotes and other information

Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

Pull and fill orders from stock

Notify body shop parts manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside source and submits an emergency order, if necessary

Notify all necessary parties when special ordered parts have been received

Pull orders for delivery to the parts department, making sure all parts are tagged with customer names and job number

Follow up on back-ordered parts and replenishes assigned inventory daily

Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required

Assist outside sales representatives with their orders

Make sure all internal requests for parts are billed on service repair order

Excellent communication and customer service skills, and able to maintain a professional image and demeanor

Ability to multi-task in a fast paced environment

Strong computer & phone skills (Internet, MS Outlook) is a must

Ability to speak multiple languages is always a plus

Previous automotive parts experience or military equivalent experience preferred

Must be able to pass pre-employment screen (background & drug test)

Company Benefits:
Pay and Recognition:

Weekly pay

Paid holidays & paid time off

Deferred Holiday Pay Match

Paid training

Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

Up to 12 weeks paid pregnancy leave (disability leave)

Paid Parental Leave

Health savings

Flex spending accounts (tax free)

Short-term and Long-term disability plans

Life Insurance (Whole Life and Term)

401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources

Employee assistance program

Employee discounts on parts and service repairs

Scholarship awards

Opportunities to join our community service initiatives, which includes paid volunteer hours

Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details
Job FamilyBody ShopPay TypeSalary