Seasonal Service Assistant in Portland, Maine at Bissell Brothers Brewing Company

POSITION SUMMARY
The seasonal (May-October) service assistant is responsible for bussing & cleaning tables, washing glassware, running food orders, and re-stocking service ware in our Portland Taproom. This position requires a hardworking, hospitality-minded individual who can uphold high standards of excellence in a fast-paced restaurant environment.

ESSENTIAL DUTIES & RESPONSIBILITIES
The essential functions include, but are not limited to:

• Reinforcing the company culture of ethical conduct, safety, and compliance.
• Bussing tables, restocking items, maintaining a clean workspace, and ensuring FOH is safe and meets or exceeds expectations at all times.
• Washing & maintaining clean glassware/barware levels in taproom & Garden bar areas.
• Promptly transporting food orders from the Kitchen to guest tables.
• Assist in setting up and breaking down for events or daily operations.
• Anticipating guest and team needs.
• Relay customer feedback to FOH management.
• Uphold responsible alcohol service, sanitation, and food safety principles.
• Constantly striving to enhance the guest experience.
• Willingness to go the extra mile for guests & fellow team members.

MINIMUM QUALIFICATIONS (Knowledge, Skills, & Abilities)

• Welcoming and helpful attitude
• Excellent communication and interpersonal skills
• Must be able to utilize independent problem-solving and decision-making skills in real time
• Ability to multitask and prioritize competing needs during high-volume service periods
• Must be 21 years of age or older
• Alcohol Responsibility: acknowledging BBB's responsible use policy and recognizing its role while working in an active production/brewing facility
• Desire to honor Bissell Brothers Brewing Values and work as a team player
• Ability to work flexible hours and shifts, including evenings and weekends