Assistant Program Manager - St Columba in Philadelphia, Pennsylvania at Project Home

Job Summary: The Assistant Program Manager supports the Program Manager in developing and managing entry-level residences for individuals experiencing homelessness and behavioral health challenges, overseeing site operations, supervising 24-hour staff, supporting residents, and assisting with medication monitoring.

BENEFITS: Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company-funded life and disability insurances, paid parental leave, spending accounts, and a 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals, which include paid sabbatical leave

Essential Duties and Responsibilities

Intake Coordination

• Facilitate referrals and intake processes with referral sources. Coordinate move-ins and ensure contract-compliant documentation. Collaborate with referral sources to gather required paperwork.
• Support Program Manager in timely completion of intake requirements.

Service Coordination:

• Maintain knowledge of each resident's status around the Social Determinants of Health advocate for external services as needed. Oversee service plans, including discharge and housing placements, in coordination with other providers.
• Assist in managing crisis situations, safety issues, and incident reporting.
• Support Nurse Care Manager with medication monitoring and staff training.

Leadership:

• Create a supportive, structured environment for resident growth and community connection.
• Provide regular supervision, team meetings, and oversight of residential staff. Oversee staff training plans, focusing on required and skill-building training.
• Foster a person-centered, inclusive culture of recovery and wellness.

Administration:

• Assist with recruiting, onboarding, and managing 24-hour on-site team scheduling.
• Support documentation compliance to meet contractual, strategic, and KPI obligations.
• Manage on-call and site schedules for 24-hour staff coverage.

Finances/Procedures

• Oversee daily financial operations, petty cash management, and expense reconciliation. Ensure financial transactions meet operational standards.

Coordination with Property Management:

• Collaborate with Program Manager and Property Management on maintenance and cleaning needs.
• Address cleanliness and safety issues to ensure health standards and inspection readiness.

Education and Experience Minimum Requirements:

Minimum Experience:

• BA/BSW or related degree with 1 year experience, or 5 years of relevant work experience.
• Minimum of 1 year of supervisory experience
• Experience working with individuals facing homelessness and behavioral health challenges.
• Availability for evening, weekend, and on-call duties

Core Skills:

• Strong organizational, assessment, and supervisory skills.
• Proficient in computer skills, including case management systems.
• Effective verbal and written communication.

Physical requirements:

Sedentary work that primarily involves sitting/standing.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job, nor does it constitute a written or implied contract.