Patient Access Services Rep/UKHC at University of Kentucky – Lexington, Kentucky
University of Kentucky
Lexington, Kentucky, 40502, United States
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About This Position
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Access Services Rep/UKHC |
|---|---|
| Requisition Number | RE53977 |
| Working Title | Patient Access Services Representative |
| Department Name | H4027: REV Cycle MGT-PFE |
| Work Location | Lexington, KY |
| Grade Level | 07 |
| Salary Range | $17.50-27.31/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | AA |
| Click here for more information about equivalencies: | |
| Required Related Experience | 1 yr |
| Required License/Registration/Certification | None |
| Physical Requirements | Office work/clerical |
| Shift | Monday through Friday, 8am-5pm |
| Job Summary | A Patient Access Services Representative’s main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation. The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful creation of accurate patient accounts. Representatives ensure department policy and procedure is fully understood and followed. This is a remote position |
| Skills / Knowledge / Abilities | The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality is a must |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | 4 Years Healthcare and/or Customer Service Experience |
| Deadline to Apply | 04/16/2026 |
| Our University Community |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate the number of years of paid work experience you have been directly responsible for patient scheduling.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Do you have training and/or experience working with UKHealthCare's registration and scheduling systems (APM and/or HQPM)?
- Yes
- No
- * Please indicate the number of years of paid work experience you have been directly responsible for patient registration.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please indicate the average number of patient interactions that you have been directly responsible for handling on a daily basis (i.e. scheduling, registration, customer service, etc.).
- None
- More than 0, up through 20
- More than 21, up through 40
- More than 41, up through 60
- More than 61, up through 80
- More than 81
Applicant Documents
Required Documents
- Resume
- Cover Letter
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Job Location
Lexington, Kentucky, 40502, United States
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