Guest Services Associate, Patient Experience, Days at Norton Healthcare – Louisville, Kentucky

Location: Louisville, Kentucky
Job Category: Pt Access/Scheduling
Job ID: 154902
Facility Group: Norton Audubon Hospital
Job Description

Responsibilities

The Guest Services Associate provides assistance to all customers, both external and internal in the gift shop and at the information desks. When working the gift shop, this individual is responsible for providing sales assistance to all gift shop customers, and processing all sales transactions. The individual is also required to open and/or close the gift shop which requires close-out and reconciliation of the cash register. When working at the information desk, this individual is responsible to assist all patients and guests in need with "way finding" throughout the hospital; at times this includes utilizing a wheel chair to transport individuals to their needed destination.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.

Desired:

• One year in customer service
• High School Diploma or GED

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Screening requirements:

• Background check
• License & education verification
• Employment reference verification
• Drug Screen

Norton Healthcare offers a competitive benefit package, including:

• Paid vacation, sick days and holidays
• Paid parental leave
• 403b/401k retirement plan
• View more: Benefits Guide
• Medical, Dental, and Vision Insurance

Discover meaningful career opportunities at NortonHealthcareCareers.com.
Norton Healthcare Careers - Together, We Will.

Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norton Healthcare strives to make the Norton Healthcare Careers site accessible to all job seekers. If you're a candidate with a disability, we will make reasonable efforts to accommodate your needs during the application process.

If you have a disability and need to request a reasonable accommodation, email recruitment@nortonhealthcare.org

Equal Employment Opportunity is the law.