Sales Development Representative at Riggs CAT – Little Rock, Arkansas

Position Overview:

We are seeking a motivated and eager-to-learn Sales Development Representative to join our dynamic sales team. This role is designed for those with a keen interest in sales and business development, providing a robust foundation in our sales processes and tools. The position serves as a lead into various advanced roles within our organization, with a focus on long-term career development.

Duties:

• Execute Proven Sales Process Internally: Implement our established sales strategies in a back-office capacity, supporting the sales team's efforts.
• Work Tool Inventory: Manage and maintain inventory of work tools, ensuring availability for sales operations.
• Work Tool Sales and Support to Sales Team: Assist in selling work tools and provide support to the sales team regarding tool usage and benefits.
• VST Execution: Execute Value Simulation Tool (VST) responsibilities to facilitate sales opportunities.
• SPM Back Up: Serve as backup for the Sales Production Manager (SPM) in their absence or during peak times.
• Finance Manager Back Up: Provide support to the Finance Manager, including data analysis and financial reporting.
• ISR Back Up: Act as an Internal Sales Representative (ISR) backup, managing customer requests and sales follow-ups.

Future Career Options:

• Machine Sales
• Internal Sales Representative (ISR)
• Sales Performance Manager (SPM)
• Finance Manager
• Rental Representative

Time Frame:

• Minimum Commitment: The position requires a 2-year minimum before eligibility for promotion to certain roles.
• Extension: The term could be extended if opportunities for advancement are not immediately available.
• Location: Based in Little Rock (LR), with potential promotions to any branch.
• Promotion: Promotion is performance-driven and not guaranteed.

Qualifications:

• Bachelor’s degree in Business, Finance, Marketing, or related field preferred.
• Strong interest in sales and customer interaction.
• Excellent communication, organizational, and interpersonal skills.
• Ability to learn quickly and adapt to new technologies and processes.
• Must be proactive, with a strong work ethic and team-oriented mindset.

Training Plan:

• SPM Duties: Learning the responsibilities and functions of a Sales Performance Manager.
• CRM: Mastery of Customer Relationship Management systems.
• iQuote & iRent: Training on our proprietary quoting and rental software.
• CAT Systems: Understanding and navigating Caterpillar's specific operational systems.
• All Sales Training: Comprehensive sales training covering techniques, customer service, and product knowledge.
• CFSC Training: Caterpillar Financial Services Corporation training to understand financial aspects of sales.
• Work Tools: Detailed training on our range of work tools, their applications, and sales strategies.
• ILP (Individual Learning Plan): Personalized development plan tailored to the trainee's career path.