Plumbing Manager at High 5 Plumbing – Golden, Colorado

The Plumbing Manager is responsible for overseeing the daily operations of the Plumbing Department. This role manages plumbing technicians, ensures high-quality service delivery, maintains customer satisfaction, and drives department profitability. The Plumbing Manager coordinates scheduling, training, performance management, and service quality while ensuring safety and compliance with company standards.

• Own and manage the department P&L, including revenue, gross margin, and operating expenses.
• Track and analyze key performance metrics such as revenue, close rate, average ticket, and technician utilization to drive profitability.
• Lead, coach, and develop technicians through ride-alongs, one-on-ones, and performance reviews, ensuring high service quality and accountability.
• Foster team performance by addressing issues promptly and recognizing top performers.
• Review completed service calls for accuracy, pricing, and proper documentation.
• Handle escalated customer issues and ensure timely resolution.
• Work closely with dispatch to optimize scheduling and maximize billable hours.
• Work with sales and installation teams to coordinate projects and service opportunities.
• Maintain inventory of service parts, tools, and equipment.
• Ensure compliance with local plumbing codes, safety regulations, and company policies.

Why Join Us?

• Competitive Compensation: Earn an estimated $110,000–$120,000 plus bonuses.
• Weekly Pay: Get paid every Monday!
• Benefits: Medical, dental, vision, and life insurance coverage for you and your family.
• Company-Matched 401(k): Invest in your future with employer contributions.
• Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
• Career Growth & Training: Access ongoing professional development from some of the best trainers in the industry.

• 3+ years of supervisory or management experience.
• Financial management.
• Coaching and team development.
• Excellent leadership, communication, and problem-solving skills.