Field Service Manager- Pump and Rotating Equipment at SST Direct – Anaheim, California

Seeking a Field Service Manager for a direct hire opportunity with our client in Anaheim, CA.

This position offers full benefits including PTO, Medical, Dental, Vision, and 401k!

Salary is between $90,000 - $120,000 per year (based on experience)

The Field Service Manager is a working leader who actively supports field operations while overseeing day-to-day service activities. This role requires a strong technical background in pumps and rotating equipment, with the ability to troubleshoot, supervise crews on-site, and ensure projects are completed safely, efficiently, and to the highest quality standards. The ideal candidate leads from the front—spending significant time in the field alongside technicians and customers.

Responsibilities:

• Lead, mentor, and actively support Service Technicians and Coordinators, ensuring successful execution of field service jobs from dispatch through completion
• Perform on-site troubleshooting, diagnostics, inspections, start-ups, and repairs on pumps and rotating equipment as needed
• Travel to customer sites to oversee complex repairs, critical shutdowns, and emergency service calls
• Ensure jobs are completed on time, within scope, and in accordance with customer specifications and company standards
• Maintain hands-on involvement in shop and field activities to drive productivity and quality control
• Enforce and model strict adherence to safety policies in both shop and field environments
• Conduct technical training and safety meetings; mentor technicians to elevate skill levels and performance
• Monitor manpower utilization and adjust field resources to meet workload demands
• Collaborate with Sales to provide technical input, job walks, scope development, and proposal support
• Identify service growth opportunities in the field and support aftermarket sales initiatives
• Advise VP of Operations on staffing, tooling, and equipment needs based on field conditions

Qualifications:

• High School Diploma required; technical certification a plus
• 7+ years of hands-on experience servicing pumps and/or rotating equipment (centrifugal, positive displacement, vertical turbine, etc.)
• Proven field troubleshooting and repair experience
• Prior experience leading field crews or supervising technicians
• Strong mechanical aptitude with the ability to read blueprints, schematics, and technical documentation
• Demonstrated ability to lead by example and motivate a team in high-demand environments
• Strong customer-facing communication skills

If you are interested in learning more about this role, please submit your resume for immediate consideration!

INDH