Host/Hostess at Triple A Restaurants Inc – El Paso, Texas
About This Position
Greets, engages and seats all Guests in a warm and friendly manner, making a WOW first impression. Assists in maintaining the overall Guest flow of the restaurant. As Guests are departing, inquire about their experience, thank them for dining with us, and invite them back. To perform side duties including, but not limited to, answering the phone, bussing tables, washing dishes, expediting orders and running food.
Maintains regular and consistent attendance and punctuality.
PRINCIPAL ACCOUNTABILITIES:- Greets, engages, and seats the Guest in a timely and controlled manner. Accommodates any special needs, (i.e., boosters, highchairs, disabilities, large parties, etc.). Opens doors for arriving and departing Guests. Consistently explains features and limited time offerings.
- Manages the Wait List as needed, quoting accurate times.
- Provides assistance to servers.
- Maintains clean and organized work and entry areas, including windows, floors.
- Checks the overall cleanliness of the restrooms every 30 minutes.
- Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
QUALIFICATIONS
Education:- High School graduate or equivalent preferred
- Previous host/ hostess experience preferred
- Ability to wipe down table tops, table legs, pick up debris off of the floor, and wipe down booth seats in all areas of the restaurant
- Reading, writing and superior communication skills required
- Communicates with Guests demonstrating confidence, creating a friendly, relaxed atmosphere
Activity |
Frequency * |
Comments (i.e. max #. lbs, % of |
Activity |
Frequency * |
Comments (i.e. max #. lbs, % of time) |
Balancing | Infrequently |
| Pulling | Infrequently |
|
Carrying | Daily | 25+ pounds | Pushing | Infrequently |
|
Climbing | Infrequently | Reaching | Daily | High shelves | |
Crawling | Infrequently | Reach Above Shoulder | Daily | High shelves | |
Crouching | Daily | Low shelves | Repetitive Foot Movement | Infrequently |
|
JOB TITLE: | Host (ess) | JOB CODE: |
Depth Perception | Infrequently | Repetitive Hand Movement | Hourly | POS system/serving utencils | |
Fine Manipulation | Infrequently | Seeing | Hourly |
| |
Grasping | Daily | Sitting | Infrequently |
| |
Handling | Hourly | Speaking | Hourly |
| |
Hearing | Hourly | Standing | Hourly | Shifts of 8+ hours | |
Kneeling | Daily | Stooping | Daily | ||
Lifting | Daily | 25+ pounds | Walking | Hourly | Shifts of 8+ hours |
Mixing | Infrequently | Twist | Hourly |
|
* Frequency: hourly / daily / weekly / occasional / infrequently
Environmental | Condition * | Comments |
Inside/Outside | Variable | Restaurant environment, freezer, ovens; Outside to take out trash |
Cold/Heat | Variable | Restaurant environment, grill, freezer, ovens; Outside to take out trash |
Wet/Dry | Variable | Restaurant environment |
Noise/Vibrations | Variable | Restaurant environment |
Hazards | Variable | Restaurant environment: knives, grill, fryer |
Fumes/Dust/Odor | Variable | smoke, cleaning chemicals, kitchen odors (spices, meat), grill / fryer |
* Condition: normal / none / extreme / variable
Other Factors | Comments |
e.g. travel | Up to 15%. May deliver full service catering. |
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Job Location
Job Location
This job is located in the El Paso, Texas, 79936, United States region.