Loan Adjuster at Fulton Bank – East Petersburg, Pennsylvania

Requisition ID: 2026-23353
Category: Operations
# of Openings: 1
Position Type (Portal Searching): Full-Time
ASC - East Petersburg
Lancaster
FLSA Status: Non-Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA.

Coordinates the review and collection of delinquent consumer loans to ensure compliance with banking laws, regulations, and Fulton Financial Corporation polices. Enters data to Special Assets Database via a computer terminal. Works to ensure proper collection and follow up on their consumer portfolio.

Responsibilities

• Maintain an automated history of delinquent installment loans and lines of credit. Contact delinquent customers by telephone, letter, and field calls visiting customers at their residence to make arrangements to bring their accounts to a current status. Make recommendations to Collection Manager for legal action. For charge off analysis, compile all information, Appraisal, Lien Searches, Credit Bureau, Summary of collection efforts etc. necessary to recommend accounts for charge off.
• Assist in the repossession of property under lien. Coordinates collection efforts with branch and other departments.
• Assist in the Early Intervention Process when speaking with a customer to go over options and send out Cert Letter and packages as needed. As well as ordering skip traces and field calls as needed when no phone contact is possible.
• Represent the Bank at sheriff sale or bankruptcy proceeding. File and present Bank’s case at civil complaint hearings.
• Complete various floor plan audits each month, for both true floor plans and lines of credit. In addition they will review their findings with the Vice President FFC Collection Manage/ Floor Plan Officer and report on any potential problems.
• Assist in the enforcement of insurance requirements for property under lien.
• Assist Bank customers in curing the delinquency and bringing the account to a current status, as well as making recommendations for re-aging and extensions to Collection Manager.

Qualifications

Education

High School Diploma or equivalent. Specialty: Does not apply at this level of education. (Required)

Experience

1 or more years Banking. (Preferred)

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.