What is the role of a Salesforce Resource Manager at Thunder?

The Salesforce Resource Manager position at Thunder is a Full-Time opportunity in the relevant field.

Where is this Salesforce Resource Manager job located?

San Francisco, California, United States

What industry does this Salesforce Resource Manager position belong to?

This role spans multiple industries.

What is the expected salary for this Salesforce Resource Manager job?

Compensation will be discussed during the hiring process.

How can I apply for the Salesforce Resource Manager position at Thunder?

You can apply directly through the application link provided.

Salesforce Resource Manager at Thunder

Resource Manager (Salesforce)

Location: Remote (United States)

Reporting to Delivery Leadership, our Resource Manager will support Thunder’s Delivery group and hold responsibility for resource management, forecasting accuracy, financial planning, and internal business processes in support of the Thunder’s delivery teams.

This is a critical, highly-visible role that will work closely with the operations team across various initiatives, and will make Thunder’s overall delivery and operations functions more effective and profitable as a direct impact of their focus.

Our ideal candidate brings similar expertise in resource management within the Salesforce ecosystem, and a drive for effectiveness and continuous improvement.

Responsibilities:

Resource & Capacity Data Management: Maintain accurate resource profiles, roles, availability, and assignments in Thunder’s PSA (Certinia).
- Ensure capacity data reflects real availability (PTO, holidays, transitions, role changes)
Bench Visibility & Reporting: Provide consistent bench reporting by role, region, and capability
- Highlight trends, risks, and duration of bench based on defined playbook metrics
- Ensure bench data is visible, current, and trusted across leadership
Demand Intake & Staffing Readiness: Ensure new opportunities and change work meet staffing readiness standards
- Translate approved demand into staffing visibility within PSA
- Partner with Sales and Delivery heads to ensure pipeline inputs are accurate and timely, leading to improved revenue and capacity forecasts
Utilization, Forecast & Operational Reporting: Produce and maintain weekly resourcing reports, including:
- Utilization by role and region
- Bench trends and aging
- Support forecast accuracy by ensuring staffing plans reflect the approved scope and timing
- Surface risks and data gaps early so leaders can take action
PSA Data Quality & Enablement: Own data accuracy and completeness in Certinia related to:
- Resource roles and capacity
- Assignments and dates
- Availability and utilization inputs
- Continuously improve resourcing workflows, templates, and reporting outputs
Subcontractor Capacity Visibility: Maintain visibility into subcontractor capacity and assignments
- Partner with Operations on onboarding and access
- Provide subcontractor utilization and availability data to support leadership decisions

Required Qualifications:

3–5+ years in Resource Management or Capacity Planning, within a Salesforce professional services/consulting environment
Strong analysis and strategic problem solver who performs complex tasks and prioritizes multiple projects with excellent follow-through
Ability to work independently, multi-task, and keenly re-prioritize in a fast-paced environment
Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
Proactive communicator
Proficient in G-Suite tools, Asana, Salesforce (and relevant resource management/reporting integrations), Certinia, Jira, or other PSA tools

Why Thunder? Because You Deserve More Than Just a Job.

A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Applicants must be currently authorized to work in the United States on a full-time basis.

Salesforce Resource Manager at Thunder – San Francisco, California

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