BUSINESS & COMMUNITY ENGAGEMENT SPECIALIST at Goodwill of the Coastal – Statesboro, Georgia

The Business & Community Engagement Specialist cultivates, grows, and actively maintains lasting partnerships with regional employers to identify workforce needs and support mission-driven programming. This role focuses on developing strong business relationships, assessing industry skill gaps, and aligning Goodwill Southeast Georgia’s services to meet employer demand.

This team member spends significant time marketing Goodwill’s programs to local employers while facilitating career development activities that lead to meaningful employment outcomes for participants.

Your Typical Day

Business Development & Employer Engagement

• Source and develop new business relationships to generate recurring referral opportunities.
• Identify employer workforce needs and align services with Goodwill’s mission.
• Maintain ongoing communication with employer partners to ensure satisfaction and resolve issues.
• Document new, expanded, and existing partnerships.
• Follow up with established partners to ensure quality and continued engagement.
• Coordinate hiring events with employers and internal teams.
• Track progress of individuals hired through employer partnerships.

Community Partnerships & Resource Development

• Build relationships with community agencies to help clients overcome barriers such as housing, food insecurity, and medical needs.
• Partner with the Opportunity Center team to maintain an up-to-date community resource manual.
• Represent Goodwill at community events and employer meetings.

Career Development & Client Support

• Conduct accurate skills assessments to support optimal career placement.
• Identify knowledge and skill gaps during career coaching sessions.
• Recommend training and educational opportunities aligned with client career goals.
• Provide job readiness training, including interview preparation.
• Assist clients with post-secondary registration and credential attainment.
• Collaborate with Mission Services leadership to address participant barriers.

Data, Reporting & Continuous Improvement

• Use labor market information and partner feedback to improve services.
• Meet or exceed monthly KPIs for individuals served, trained, and placed.
• Collect, analyze, and report program metrics.
• Generate weekly and monthly reports on outcomes and community needs.
• Provide timely progress updates to supervisor.
• Ensure compliance with all agency policies and procedures.

What You’ll Need

• Bachelor’s degree in Human Services preferred.
• Minimum three (3) years of experience in workforce development, business engagement, or similar role.
• Relevant Goodwill experience may substitute for workforce development experience.
• Valid driver’s license, proof of insurance, and reliable transportation required.
• Excellent verbal, written, interpersonal, and presentation skills.
• Ability to present Goodwill’s mission and programs to diverse audiences.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong time and project management skills.
• Ability to work independently and collaboratively across departments.
• Ability to maintain confidentiality.
• Flexibility to adjust to changing priorities.
• Willingness to work evenings and weekends as needed.
• Ability to travel between locations and to off-site meetings and events.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything we do.

🎥 Learn more about Goodwill here

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.