Community Safety Specialist at Inner-City Muslim Action Network – Chicago, Illinois

Community Engagement & Safety

• Serve as a positive presence and ambassador for IMAN programs, events, initiatives, and community engagements.
• Act in a leadership capacity during assigned programs, events, and initiatives, supporting a welcoming and respectful environment.
• Provide assistance to participants, clients, employees, and visitors in accordance with Community Engagement & Safety (CES) procedures and values.
• De-escalate conflict and respond to tense or volatile situations using trauma-informed, culturally responsive, and approved de-escalation techniques.

Safety & Security Operations

• Conduct regular safety and security patrols of IMAN properties to promote a safe environment.
• Support safety screening and harm-reduction procedures for program participants, in accordance with organizational policy, participant consent, and applicable laws.
• Ensure the security of IMAN premises and the safety and well-being of personnel and visitors.
• Inspect IMAN properties for safety risks, hazards, or security concerns and complete incident reports as required.
• Respond to and document accidents, incidents, suspicious activities, safety breaches, and emergency situations; prepare written reports for CES leadership and file documentation per organizational standards.
• Support emergency preparedness procedures, including fire prevention, evacuation protocols, traffic control, and incident response.

Systems, Compliance & Training

• Monitor security and video surveillance systems in accordance with privacy laws, confidentiality standards, and IMAN policies.
• Retrieve and preserve surveillance footage for internal investigations as authorized and required.
• Comply with IMAN policies, operating standards, and applicable local, state, and federal safety regulations.
• Support implementation of workplace and public health safety protocols as required.
• Participate in required trainings, certifications, and employee orientations.
• Perform other related duties as reasonably assigned.

• High school diploma or equivalent.
• Minimum of three (3) years of experience in security, safety, or community-based safety roles.
• Working knowledge of safety operations, emergency response procedures, and best practices in community or organizational settings.
• Demonstrated ability to act ethically, maintain confidentiality, and avoid conflicts of interest.
• Strong situational awareness and attention to detail.
• High level of social sensitivity and ability to engage respectfully with diverse communities.
• PERC card strongly preferred; must obtain PERC card within a specified timeframe if not already held.
• Proficiency in Microsoft Office and Google Workspace.

• Frequent outdoor work in varying weather conditions.
• Ability to stand and walk for extended periods.
• Ability to respond quickly in emergency or crisis situations.
• Ability to use hands and arms for handling, reaching, and operating equipment.
• Ability to lift and carry up to 50 lbs with or without reasonable accommodation.
• Some evening and weekend work required.

• Understanding of security procedures, protocols, and best practices to ensure the safety of personnel and property.
• Ability to identify and assess potential risks and vulnerabilities in a variety of environments.
• Proficiency in using surveillance systems and monitoring tools to detect and respond to security threats effectively.
• Capability to manage crisis situations calmly and efficiently, making critical decisions under pressure to minimize harm and ensure the safety of all involved.
• Familiarity with various security technologies such as access control systems, CCTV cameras, alarm systems, etc., and the ability to utilize them effectively.
• Skill in documenting and reporting security incidents accurately and conducting thorough investigations to determine root causes and prevent recurrence.
• Clear and effective communication skills to convey security procedures, policies, and emergency protocols to staff, and external parties.
• Ability to collaborate with various departments, external agencies, and law enforcement to enhance security measures and respond effectively to security incidents.
• Being meticulous and thorough in assessing security threats, implementing preventive measures, and conducting investigations to ensure nothing is overlooked.
• Ability to adapt to changing security threats, organizational needs, and evolving technologies to maintain effective security measures.